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Apparently we have to give customers the warm fuzzies ... How the heck do we do that?

Analysis “The customer is king” is up there with some of the most overused corporate mantras. But it has now been translated into a new buzzword – Customer Experience, or CX – and a whole industry is evolving on the back of it.
Vinod_Khosla

Industry vet Khosla kicks Dell-EMC in the innovation crotch

Comment Billionaire, venture capitalist guru and Sun Microsystems co-founder Vinod Khosla thinks the merged Dell-EMC will result in a rusty innovation pipeline. Unsurprisingly, EMC CTO John Roese says Khosla's all wrong.
ZenPad_RealRacing

Amazon, Azure and Google in race to the bottom ... of cloud storage pricing

Storage 2016 A period of quiet, rest and reflection is what the storage industry needs after a frankly hectic and very eventful 2015.
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Dear Santa: Can gov.UK please stop outsourcing?

Comment Here's a cheerful factoid that gets gleefully wheeled out by family lawyers each year: the first Monday after Christmas is the busiest day for divorces.
Zombie rising from the grave

Could NetApp's purchase of SolidFire see the end of ONTAP?

Comment NetApp has finally bitten the bullet and bought an AFA vendor, plumping for the technology-driven SolidFire as opposed to some of the marketing-driven competitors in the space.

Surface Pro 4: Will you go the F**K to SLEEP?

Review Great design, good hardware… shame about the software

Cisco needs to get off its backside if it's to remain storage king in 2016

Look, guys, you know I said I wouldn't do predictions? Err...
icelandic_hot_spring

Something's bubbling up in the Springpath springs

Springpath, the hyper-converged software startup, has cancelled two US briefing events with journalists and industry types. It's also canned its global PR agency, and calls to its contact phone number are not answered.
George Osborne, photo: HM Treasury

GDS £450m investment probably an 'accounting fudge' – gov IT analyst

Plans to pump an extra £450m for the Government Digital Service to fuel the "digital revolution" was the shock take-away announcement in George Osborne's Spending Review yesterday - from the perspective of technology spend at least.
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Brocade wrings profits from a steady-as-she-goes business

Analysis Brocade has jogged along nice and evenly for four years now, at around $2.25bn annual revenues with steadily rising profits, and its fiscal 2015 added a similar fifth year of pretty decent results.
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How cyber insurance actually works

A couple of weeks ago El Reg carried an article by Mark Pesce about the likely evolution of Cyber Insurance. Reg reader and insurance industry veteran Tom Whipp agreed with most of his sentiments, but wasn’t so keen on his conclusions and demanded his stint on the Reg soapbox. So, take it away Tom.
Crypto fingers

Tech firms fight anti-encryption demands after Paris murders

Comment Anti-encryption sentiment among politicians is rising following the Paris terror attacks, but Silicon Valley firms are so far resisting attempts to weaken crypto systems to allow easier access to private communications for law enforcement and intel agencies.
Kids on wall. Pic: US Army/Capt Emily Skolozynski

Will the Ericsson/Cisco alliance work or simply break?

The reasons for an alliance between Cisco and Ericsson are just as good as the reasons against it. Both want to own ALL of the territory around carrier deployments, but Ericsson comes from dominance in the wireless sector and Cisco from the IP segment, both wired and wireless.
Microsoft:Decoded partner of the year 2015. Pic: Dominic Connor

MS Future Decoded conference, or The Empire Strikes Back

Microsoft wants to rid itself of the image as the default option of lazy corporate IT professionals (like me), even though that is still the core business of the horde of partner, customers and devs it brought to Excel.
A humpback whale shows its open mouth as it breaches the surface of the sea.

Cloud will kill tech sales jobs

Comment On-premises IT brings tech sales jobs in its wake. Cloud IT kills them.
Pies, image via Shutterstock

Oracle: Fight for the right to be third to Amazon's AWS

Mark Hurd reckons Oracle and one “other” will own all the cloud pies in 10 years.
Nunslinger: The Complete Series

Dell buying EMC: Is this the end times, or the road to salvation?

Sysadmin Blog: Dell bought EMC. The internet promptly lost its mind. Make no mistake, the Dell-EMC merger is a pretty big deal. Everyone has news, thoughts and analysis on the subject.
Huge Clouds Ocean

The do-it-all storage giant is dying: Clouds loom over on-prem IT

Comment The days of the massive standalone storage company are coming to a close, as the public cloud and myriad storage startups drive cumulatively fatal wounds deep into the heart of the one-supplier-does-all-your-storage business model.

Autonomy ex-boss Lynch tells of poisonous life within HP in High Court showdown

Analysis Former Autonomy CEO Mike Lynch has stepped up his rhetoric against HP in his latest lawsuit against the firm, having characterized HP as a snake pit of backbiting and internecine squabbling where execs "generally fought amongst themselves like cats in a sack."
Fly

Tucci’s terrible dilemma: Unlock EMC value without destroying the Federation

Comment War could break out in EMC's investor ranks any day now as the standstill agreement between EMC's board and activist investor Elliott Management runs out this month.
Life_DEath_TIme

Diskicide – the death of disk

How might disk death in the data center come about?
Nimble Storage array

Nimble flashes the all-flash array as ‘intense’ consolidation period approaches

Comment Hybrid array supplier Nimble is going to introduce an all-flash array, joining other hybrid vendors in riding two horses at once, against a background of coming intense supplier consolidation in the storage industry.
Non-sleeper

Intel's 6th gen processors rock – but won't revive PC markets

Analysis Intel launched its 6th Generation “Skylake” Core processors at IFA in Berlin last week, and is desperate for you to upgrade your PC. But has the Intel and Microsoft alliance done enough to drive upgrades and new sales?

Rise up against Oracle class stupidity and join the infosec strike

Sysadmin blog Information security and privacy are important. Stop being Oracle-class short-termist assholes. Stop waffling, dodging and procrastinating. Get your heads out of your asses and start doing something to improve things for everyone.
Star Trek Into Darkness

EMC II, VMware and the future: Unpicking the house that Joe built

Comment Look guys, the options are pretty limited. If VMware can't leave the EMC Federation and the Federation somehow has to upvalue itself for investors and find shares priced high enough to pay off Elliott Management, then one bit of the Federation has to buy the rest or the Federation has to be acquired/merge with a white knight.
iot_internet_of_things

HDS storage is faring better than EMC's trad arrays, reckons analyst

Comment HDS storage revenues are declining, but not as much as EMC's core storage business. Joe Tucci's business is doing better in its move to add business outside its trad arrays and HDS is mounting an Internet of Things catch-up, looking to store and analyse the hoped-for IoT data deluge.

No, Microsoft: Your one-billion Windows 10 goal is just sad ... really sad

Comment Targeting one million of anything is no longer cool, according to Facebook's Mark Zuckerberg. Only one billion will do.
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Why the USS NetApp is a doomed ship

Comment NetApp last month changed chief executives, and in May laid off just over 500 people. Some believe this is the start of great new things and a turnaround for NetApp. I disagree.
Windows 10 Universal Apps

The END of WINDOWS EVERYWHERE! Is that really what Nadella wants?

Comment So it's happened. Microsoft will adjust its books and its staff roster to largely erase its purchase of Nokia. Yesterday, CEO Satya Nadella announced an "impairment charge" of $7.6bn related to the acquisition, along with a reduction of 7,800 employees, primarily from "the phone business".

HTC in crisis: How did it get to this point? How did it get this bad?

Analysis HTC's financial figures for its second quarter of 2015 look horrific. HTC says it lost 24 cents (or pence) for every dollar (or pound) of revenue it received. After four quarters of slender profits, the business just fell off a cliff.

Opinion

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Vinod_Khosla

Chris Mellor

A VC with startup agenda slams established suppliers. Surprised? Neither were we
ZenPad_RealRacing
Boy writes a letter to Santa. Pic via Shutterstock

Kat Hall

Cornwall's win over BT should be a cautionary relationship tale

Features

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The Azure Portal: Microsoft is betting on cloud for its future business
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Michael Dell. Pic by Joi Ito
Cool Texas dude is just your average billionaire