Analysis “The customer is king” is up there with some of the most overused corporate mantras. But it has now been translated into a new buzzword – Customer Experience, or CX – and a whole industry is evolving on the back of it.
Comment Billionaire, venture capitalist guru and Sun Microsystems co-founder Vinod Khosla thinks the merged Dell-EMC will result in a rusty innovation pipeline. Unsurprisingly, EMC CTO John Roese says Khosla's all wrong.
Storage 2016 A period of quiet, rest and reflection is what the storage industry needs after a frankly hectic and very eventful 2015.
Comment Here's a cheerful factoid that gets gleefully wheeled out by family lawyers each year: the first Monday after Christmas is the busiest day for divorces.
Comment NetApp has finally bitten the bullet and bought an AFA vendor, plumping for the technology-driven SolidFire as opposed to some of the marketing-driven competitors in the space.
Review Great design, good hardware… shame about the software
Look, guys, you know I said I wouldn't do predictions? Err...
Springpath, the hyper-converged software startup, has cancelled two US briefing events with journalists and industry types. It's also canned its global PR agency, and calls to its contact phone number are not answered.
Plans to pump an extra £450m for the Government Digital Service to fuel the "digital revolution" was the shock take-away announcement in George Osborne's Spending Review yesterday - from the perspective of technology spend at least.
Analysis Brocade has jogged along nice and evenly for four years now, at around $2.25bn annual revenues with steadily rising profits, and its fiscal 2015 added a similar fifth year of pretty decent results.
A couple of weeks ago El Reg carried an article by Mark Pesce about the likely evolution of Cyber Insurance. Reg reader and insurance industry veteran Tom Whipp agreed with most of his sentiments, but wasn’t so keen on his conclusions and demanded his stint on the Reg soapbox. So, take it away Tom.
Comment Anti-encryption sentiment among politicians is rising following the Paris terror attacks, but Silicon Valley firms are so far resisting attempts to weaken crypto systems to allow easier access to private communications for law enforcement and intel agencies.
The reasons for an alliance between Cisco and Ericsson are just as good as the reasons against it. Both want to own ALL of the territory around carrier deployments, but Ericsson comes from dominance in the wireless sector and Cisco from the IP segment, both wired and wireless.
Microsoft wants to rid itself of the image as the default option of lazy corporate IT professionals (like me), even though that is still the core business of the horde of partner, customers and devs it brought to Excel.
Comment On-premises IT brings tech sales jobs in its wake. Cloud IT kills them.
Mark Hurd reckons Oracle and one “other” will own all the cloud pies in 10 years.
Sysadmin Blog: Dell bought EMC. The internet promptly lost its mind. Make no mistake, the Dell-EMC merger is a pretty big deal. Everyone has news, thoughts and analysis on the subject.
Comment The days of the massive standalone storage company are coming to a close, as the public cloud and myriad storage startups drive cumulatively fatal wounds deep into the heart of the one-supplier-does-all-your-storage business model.
Analysis Former Autonomy CEO Mike Lynch has stepped up his rhetoric against HP in his latest lawsuit against the firm, having characterized HP as a snake pit of backbiting and internecine squabbling where execs "generally fought amongst themselves like cats in a sack."
Comment War could break out in EMC's investor ranks any day now as the standstill agreement between EMC's board and activist investor Elliott Management runs out this month.
How might disk death in the data center come about?
Comment Hybrid array supplier Nimble is going to introduce an all-flash array, joining other hybrid vendors in riding two horses at once, against a background of coming intense supplier consolidation in the storage industry.
Analysis Intel launched its 6th Generation “Skylake” Core processors at IFA in Berlin last week, and is desperate for you to upgrade your PC. But has the Intel and Microsoft alliance done enough to drive upgrades and new sales?
Sysadmin blog Information security and privacy are important. Stop being Oracle-class short-termist assholes. Stop waffling, dodging and procrastinating. Get your heads out of your asses and start doing something to improve things for everyone.
Comment Look guys, the options are pretty limited. If VMware can't leave the EMC Federation and the Federation somehow has to upvalue itself for investors and find shares priced high enough to pay off Elliott Management, then one bit of the Federation has to buy the rest or the Federation has to be acquired/merge with a white knight.
Comment HDS storage revenues are declining, but not as much as EMC's core storage business. Joe Tucci's business is doing better in its move to add business outside its trad arrays and HDS is mounting an Internet of Things catch-up, looking to store and analyse the hoped-for IoT data deluge.
Comment Targeting one million of anything is no longer cool, according to Facebook's Mark Zuckerberg. Only one billion will do.
Comment NetApp last month changed chief executives, and in May laid off just over 500 people. Some believe this is the start of great new things and a turnaround for NetApp. I disagree.
Comment So it's happened. Microsoft will adjust its books and its staff roster to largely erase its purchase of Nokia. Yesterday, CEO Satya Nadella announced an "impairment charge" of $7.6bn related to the acquisition, along with a reduction of 7,800 employees, primarily from "the phone business".
Analysis HTC's financial figures for its second quarter of 2015 look horrific. HTC says it lost 24 cents (or pence) for every dollar (or pound) of revenue it received. After four quarters of slender profits, the business just fell off a cliff.
Customer experience done right
A VC with startup agenda slams established suppliers. Surprised? Neither were we
And where's Violin Memory?
- Windows 10 will now automatically download and install on PCs
- Updated BT broadband is down: Former state monopoly goes TITSUP UK-wide
- BT blames 'faulty router' for mega outage. Did they try turning it off and on again?
- Safe Harbor ripped and replaced with Privacy Shield in last-minute US-Europe deal
- Microsoft buys SwiftKey, Britain's 'stealthiest software startup'
Will the end of cheap money cast a cloud over 2016?
Just as well Azure and Office 365 are growing
Do you know where your data is?
Cool Texas dude is just your average billionaire