After months of slowly inflating expectations, Microsoft recently released its follow-up act to Windows 8.1 – the Windows 8.1 Update.
Opinion When someone tallies up all the good and bad things that the tech mega-explosion of the last 50 years has brought us, there’s one item I expect to see right at the top of the second column: the slow but steady death of customer service.
IBM's System 360 mainframe, celebrating its 50th anniversary on Monday, was more than a just another computer.
Sysadmin blog What if Microsoft announced it's not ending support for Windows XP next Tuesday after all, and instead will offer perpetual updates (for a small fee, of course).
Analysis Relationships between big data-center buyers and IT providers are dramatic, and on Monday AT&T strode onto the stage and bellowed out a great betrayal.
Analysis Successes? Oh, we've had a few...
Interview Partners and tackling that PC myth...
Year in Review It was a year where Apple slurped down enormous profits but lost some of its bleeding-edge-tech street cred, while Samsung marched inexorably on. But behind the scenes there was much more going on. Here are the year's trends put through the blender.
Interview Microsoft ships an update to Azure every three weeks. Scott Guthrie, Microsoft's vice president for Windows Azure, reckons it's adding features and capacity in an effort to catch up with Amazon.
Christmas is special. When else will you spending lots of money you don’t have buying things they don’t deserve for people you don’t like?
Everyone on your team is called into an obligatory meeting by the boss, and no one knows what it’s about. Just for once, there really is something worth hearing: your manager announces that you and everyone you work with are on your way out.
Analysis Networking giant Cisco lost around $10bn in market value last week as investors sold out in response to weak earnings and poor growth projections. Worse yet, some of its biggest customers – from Amazon and Google to social network giant Facebook – are implementing technologies that will allow them to reduce their dependence on the networking giant.
The government spends billions of pounds on IT every year. While individual projects often make the news when investigated by auditors and select committees, the overall picture is less well-known.
Feature How will Europe lift itself out of current and future economic woes - and help save the planet while it’s about it? According to chip giant Intel, with hi-tech carrots rather than government sticks.
Review Microsoft’s first take on Surface RT was a disaster, culminating in a $900m stock write-down in July.
Converged infrastructure products, integrated computing platforms, single-stack solutions, data centre in a box: whatever you call them, the benefit of buying storage, servers and networking in a single, pre-engineered bundle is that, vendor-wise, when something goes wrong, you've only got one butt to kick.
The story goes that one day a printer vendor rep turned up at a distributor of IT gear. The rep had a message to deliver: “Your sales of our printers are not good enough".
Netware 4.0 Anniversary One grey morning in the mid 1990s, your writer was bundled on a plane and flown to somewhere in Germany - it might have been Dusseldorf - to attend the Olympics. Not those Olympics. The inaugural Certified NetWare Engineer Olympics.
Feature Bankruptcy? You don't know whether to laugh or cry.
When 2e2 Group suddenly collapsed earlier this year, owing over £400m to trade creditors and stranding a rake of customers from NHS trusts to the Bank of England, a gigantic question mark instantly formed over the cloud.
Feature The much-lauded chairman of software reseller Softcat has carved out a high-flying career selling tech - but paradoxically Martin Hellawell can't explain how a computer computes nor the inner workings of a mainframe.
Feature It's a well-worn phrase that appearances can be deceptive, but when a flagship business disappears from public view after years on London's premier high street, most people would assume this isn't a sign of progress.
What’s going on at HP? CEO Meg Whitman has pulled out the scythe and is whipping it through the troubled hardware titan, chopping out the weak and underperforming bits and clearing a path back to a market-leading position.
Feature An unheard-of decline in PC sales figures since launch, a grumbling press and a user base that struggles without a touchscreen: Windows 8 is easy to take a swipe at. Yet BT announced in November last year it was deploying 5,900 Win 8 Panasonic Toughbooks for its "last mile" Openreach division – the engineers who walk the line from telephone exchange up to customer’s premises.
So the distribution sector has had yet another round of consolidation. Mergers, takeovers - these are the things that make an M&A banker's heart* thumpety-thump with joy.
Why do brokers exist? All we ever do is just sit around and talk to people, so what value do we add to the economy? Or what value do “asset managers” like the late Howard Strowman add? And will the existence of such be a permanent feature of the tech distribution landscape?
Analysis Singapore’s money is made of plastic, which makes it incredibly hard-wearing but also slightly slick and unreal. Which is just as well, given the amount of cash which was moving around when the Asia Pacific region’s channel players descended on the city state for the Canalys Channels forum last month.
Etiquette experts Debrett’s has extensive advice for how to negotiate the work Christmas party, including retaining one’s professional gloss and never doing anything one might regret in the morning.
Feature This year's MTV European Music Awards had everything: slinky supermodel presenter Heidi Klum, swathes of preposterous pop stars, and, er, an enormous Windows 8-powered video wall.
Comet's fiscal light was burning less brightly well before OpCapita entered its orbit, but the venture capitalist's involvement snuffed it out entirely.
CEO becomes chairman after ex-CEO retires
Drives nails forged with Red Hat iron into VCE's coffin
Enormo security firm needs to get serious about acquisitions
- Apple to flush '£37bn' down the bog if it doesn't flog cheapo slabtops
- Heartbleed vuln under ACTIVE ATTACK as hackers map soft spots
- Apple has THREE TIMES as much cash as US govt, TWICE the UK
- Updated BlackBerry not afraid to throw its mobe biz under a bus, says CEO Chen
- Not just websites hit by OpenSSL's Heartbleed – PCs, phones and more under threat
Plus: Taskbars, right-click menus, apps set free
Chopping down the phone tree to scrump low-hanging fruit
Big Blue's big $5bn bet adjusted, modified, reduced, back for more
Redmond needs to discover the mathematics of trust