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Microsoft Surface bomb

Surface Pro 2 dim screen of death snafu STILL happening after patch

A December update for the Intel-based Microsoft Surface Pro 2 tablets has been pulled as it was making things worse. It was supposed to fix a problem which resulted in the screen dimming to such an extent it was unreadable, but led to greater issues. The withdrawal of the patch was, however, too late for some users who …
Simon Rockman, 20 Jan 2014
Surface Pro 3

Microsoft Surface 3 Pro: Flip me over, fondle me up

The touchscreen Surface Pro 3, unveiled on Tuesday, is Microsoft's latest attempt to bridge the gap between laptops and tablets. Panos Panay claims Surface Pro 3 is one device to rule them all Panos Panay claims Surface Pro 3 is one device to rule them all "It starts with dreaming the impossible," gushed Microsoft CEO Satya …
Iain Thomson, 20 May 2014
Photo of Microsoft Surface Windows 8 Pro, with Touch Cover

Second-gen Surface and Surface Pro rumored to be minor upgrades

More details have begun to trickle out regarding Microsoft's second-generation Surface fondleslabs, which are expected to ship in the fall. On Wednesday, Neowin reported that new versions of both the Intel-based Surface Pro and the ARM-based Surface running Windows RT were in the works. Windows-watcher Paul Thurrot later …
Neil McAllister, 04 Sep 2013
Microsoft Surface Pro

Microsoft cuts Surface Pro price by $100

Hot on the heels of last week's revelation that Surface sales are utterly terrible, Microsoft has again cut the price of its Surface tablets. This time it's the Pro version that gets the discount, with $100 (US) removed from its price as of 4 August. One small ray of sunshine is that the price cut may not be permanent. The page …
Simon Sharwood, 05 Aug 2013
Electronic waste dump in China

Surface Pro 2: It's TOOL-PROOF and ultimately destined for LANDFILL

We knew that Microsoft's Surface Pro 2 tablets wouldn't stray too far from the original Surface Pro design - but according to the tool-and-part masters at iFixit, the new tablets are virtually identical to the old ones – meaning they're just as difficult to repair. Surface Pro 2 with docking station The Surface Pro 2 looks a …
Neil McAllister, 23 Oct 2013
Surface Pro 2 with docking station

Microsoft: We're nearly OUT OF STOCK of Surface 2 and Pro 2

Microsoft says it is nearly out of stock of its forthcoming Surface 2 and Surface Pro 2 fondleslabs, though what that means in terms of actual sales figures is anybody's guess. Surface 2 and Surface Pro 2 are close to selling out. All those buyers are gonna need apps. Your move: http://t.co/YGWmjklfuB — Microsoft Developer (@ …
Neil McAllister, 04 Oct 2013
Microsoft Surface tablets

Microsoft's battery-boosting Surface slab cover to ship soon

Six months after launching the second generation of its Surface tablets, Microsoft says it is finally ready to begin shipping an accessory that it says can extend the battery life of the fondleslabs by as much as 70 per cent. The Surface Power Cover was announced during the Surface 2 launch but wasn't immediately available for …
Neil McAllister, 11 Mar 2014
Surface Pro 2 with docking station

Microsoft: Surface is DEAD. Long live the Surface 2!

Undeterred by its critics, Microsoft has torn the wraps off Surface 2: its upgraded Windows 8-powered tablets, now with faster processors, better graphics, a load of new accessories, and not one but two kickstand positions. Surface Pro 2 with docking station The Surface Pro 2 with its new docking station Redmond has already …
Iain Thomson, 23 Sep 2013
management regulation8

Microsoft: We need a pro to flog our Surface slabs in UK

Microsoft UK is seeking a captain to steer the good ship Surface. The candidate will need a sturdy pair of sea legs to navigate potentially choppy waters and prevent it from running aground. Ten-year Microsoft veteran and senior Windows consumer marketing man Rob Epstein is currently moonlighting as Microsoft's lead on the UK …
Paul Kunert, 20 May 2013

Microsoft: Brits, grab our Surface Pro ten-incher for satisfaction in May

Microsoft's Intel-powered Windows 8 Surface Pro laptop-tablet-thing will arrive in the UK within the next six weeks. But while Brits will be able to order the 10.6" touchscreen-keyboard hybrid direct from the software giant, companies in the IT distribution chain are unlikely to get their hands on pallets of the Pro until months …
Paul Kunert, 24 Apr 2013

Microsoft Surface Pro sales CANNIBALIZING Surface RT

The bad news just keeps coming for Microsoft's vaunted line of Surface fondleslabs, with sources reporting that sales of the devices continue to disappoint. Redmond has sold just around 1.5 million of the devices to date, Bloomberg reports, citing sources who claim knowledge of the company's sales figures. That's a little more …
Neil McAllister, 15 Mar 2013

Microsoft 'in talks' to recruit UK partners for Surface Pro biz sales

Secret squirrel conversations are taking place between Microsoft and five B2B resellers over flogging Surface Pro to corporate customers, The Channel can reveal. Up to now Microsoft has sold Surface Pro only via its webshop direct and through a few select UK retailers including PC World and John Lewis. The device launched in …
Paul Kunert, 01 Jul 2013
Microsoft Surface bomb

Microsoft yanks Surface 2 DIM SCREEN of DEATH fix in update snafu

A software update supposed to stop Surface slabs overheating has been yanked by Microsoft – because it’s making matters worse. Microsoft is pulling a December 10 firmware update for Surface 2 and Surface Pro 2 and won’t re-issue another one for the over-heating issue until after Christmas. Users who’d installed the patch had …
Gavin Clarke, 19 Dec 2013

Surface Pro to hit Blighty priced 25% up on top-o-the-range iPad

Microsoft has confirmed prices for the Surface Pro: the 128GB model will cost punters 25 per cent more than a top of the range iPad. The laptop-cum-tablet, which Redmond says is "designed to showcase Windows 8 Pro", will land in the UK on 23 May, Microsoft revealed today. The estimated retail price for the 64GB version is £719 …
Paul Kunert, 17 May 2013

Microsoft preps UK Surface Pro 'pilot', tiptoes around Win 8 OEM rivals

Microsoft is still minding its Ps and Qs with OEMs competitors pals as it prepares to run a pilot for Surface Pro distribution in the UK. As revealed by us last week, Microsoft is talking to five resellers in Blighty - Insight, Kelway, Misco, SCC and Computacenter - about taking the slab to business customers. It also planning …
Paul Kunert, 09 Jul 2013

Surface Pro for enterprise: We name the dates and the lucky partners

The clock is ticking for Microsoft to get its house in order before Surface Pro launches in the UK business distribution channel in the middle of next month, say our people on the inside. As revealed by El Chan this week, five resellers are talking to Microsoft execs in Redmond about stocking the slab: Misco, Insight, Kelway, …
Paul Kunert, 02 Jul 2013

Microsoft Surface Pro will land in UK in WEEKS*

Microsoft struggled to fill retailers' shelves with the 128GB Surface Pro in North America but is rolling out both this and the little-loved 64GB version in Blighty later this month. In a statement last night, Redmond confirmed the Pro will start shipping to Australia, China, France Germany, Hong Kong, New Zealand and the UK …
Paul Kunert, 01 Mar 2013
Photo of Microsoft Surface Windows 8 Pro, with Touch Cover

No UK date, no biz disties: Will Microsoft cock-up the Surface Pro too?

Microsoft may be playing its cards too closely to his chest for its Windows 8 Surface Pro slate: there's no word on a UK launch date nor any effort to bring the business-to-business distribution channel onside. As revealed yesterday, the Intel-powered Pro slab - billed as an office PC replacement - will be rolled out in North …
Paul Kunert, 24 Jan 2013
Photo of Microsoft Surface with Windows 8 Pro

Microsoft's Intel-powered Surface Pro to launch in February

Microsoft has announced the next major push in its Surface consumer hardware campaign, including the launch date of Surface Windows 8 Pro, the Intel-powered big brother to the ARM-based Surface Windows RT fondleslab that debuted in October. In a press release on Tuesday, the software giant said its latest tablet will arrive in …
Neil McAllister, 22 Jan 2013
Photo of billboard marketing Microsoft Surface with Windows RT

Microsoft to unveil new Surface slabs at September 23 event

Microsoft will launch the second generation of its Surface fondleslabs at an invitation-only event to be held in New York City on September 23. The company teased the event with invites emailed to media on Monday that gave few details, other than making very plain that Surface will be in the limelight. Even the invitation's text …
Neil McAllister, 09 Sep 2013

What do you mean there are no Surface Pros? HAND 'EM OVER, yell Microsoft resellers

Microsoft has yet to correctly forecast production of Surface Pro machines to match demand with supply, and shortages could continue into the summer. Or so say channel partners working under the authorised device reseller programme, which want Microsoft to recruit more hardware experts to iron out creases that continue to exist …
Paul Kunert, 07 Mar 2014

The British are coming! The British are coming! And they're buying Surface fondleslabs

In a small corner of the IT industry, Microsoft is toasting a success of sorts: its relatively unloved Surface tablet is gaining customers and has unseated Google's Nexus slabs in the popularity stakes in the UK. Shipments of all fondleslabs into retailers and distributors in Blighty swelled 20.4 per cent, year on year, to 2.15 …
Paul Kunert, 30 May 2014

Microsoft Surface Pro launch: It's easy to sell out of sod all stock

Microsoft’s Surface Pro went on sale on Saturday, but stockists almost immediately ran into shortages, provoking anger and frustration among potential fondlers. Redmond officially launched the 64GB and 128GB versions of its Intel tablet chunkster online and at selected retail outlets in the US and Canada at the weekend. But it …
Gavin Clarke, 11 Feb 2013
Photo of Microsoft Surface Windows 8 Pro, with Touch Cover

Microsoft Surface slabs borked by heat-induced DIM SCREEN OF DEATH

The latest generation of Microsoft Surface tablets are overheating, causing the screens to dim to the point they are unusable - but it's OK, people, Microsoft is onto it and a fix is coming. Frustrated customers have taken to the Microsoft community forums to complain that the device runs hot when playing games, or while running …
Paul Kunert, 28 Nov 2013
Microsoft Surface tablets

Microsoft: That $900m Surface write-down is smarting

Microsoft will today kick-start commercial channel sales of the little loved Surface RT and Pro, as our sources predicted, but the move is being pushed through ten months later than it should have been. Redmond has already paid the price for its stubbornness: selling the device direct and latterly through a handful of retailers …
Paul Kunert, 15 Aug 2013

Microsoft Surface sales numbers revealed as SHOCKINGLY HIDEOUS

Microsoft's shares took a beating following its gloomy fiscal 2013 earnings report earlier this month, in which it wrote down nearly a billion dollars on its unloved Surface RT fondleslabs. But the software giant isn't out of the woods yet, because new details have emerged that have the full Surface picture looking even worse …
Neil McAllister, 30 Jul 2013
Microsoft Surface tablets

Microsoft: Surface a failure? No, it made us STRONGER

Microsoft's Surface fondleslabs haven't been selling as well as it or its retail partners would have liked, but top execs say that building hardware in-house is an essential part of Redmond's strategy, and one that has already paid off. Speaking at a meeting with financial analysts on Thursday, Microsoft chief operating officer …
Neil McAllister, 20 Sep 2013

Despite Microsoft Surface RT debacle, second-gen model in the works

Nvidia's CEO says his company is working with Microsoft on a second-generation Surface RT, and that he believes it has a chance of success – even though the original Surface RT tablet was an utter flop – because it will include Microsoft Outlook. "It is the killer app for Windows," Huang told Cnet. "Now we're going to bring it …
Rik Myslewski, 09 Aug 2013
Microsoft Surface bomb

Microsoft loses cash on each Surface slab – but core biz strong as ever

Microsoft again reported solid earnings for the second quarter of its fiscal 2014 on Thursday, beating analyst estimates with figures that in some cases exceeded its own expectations. Sales were up for Redmond's Devices & Consumer and Commercial divisions alike, for total revenues of $24.5bn (£14.73bn) for the three months …
Neil McAllister, 24 Jan 2014

Lawsuit claims Microsoft misled investors in Surface RT fiasco

A US law firm has filed a class-action lawsuit on behalf of Microsoft shareholders, alleging that Redmond misled investors when it failed to alert them to dismally poor sales of its ARM-based Surface RT fondleslabs. According to a press release issued by the law firm of Robbins Geller Rudman & Dowd on Monday, the suit charges …
Neil McAllister, 14 Aug 2013
Surface 2 teaser

It's NOT an iPad - but that's FINE: I learned to LOVE Microsoft's Surface 2

Microsoft’s first take on Surface RT was a disaster, culminating in a $900m stock write-down in July. Curious then that the company has now produced the Surface 2 with a similar design, and also running Windows RT, the locked-down ARM build on which you cannot install desktop applications – only new-style apps from the Windows …
Tim Anderson, 23 Oct 2013
Microsoft Surface tablets

Surface RT now on sale in 13 more European markets

Continental Europeans who can't think of anything to get that special someone for Valentine's Day might condsider a Surface RT fondleslab, which Microsoft made available in 13 additional markets on Thursday. Until now, the ARM-based tablets running Windows RT have only been available in Australia, Canada, China, France, Germany …
Neil McAllister, 14 Feb 2013

Microsoft halves Surface RT production orders - report

Microsoft has slashed the number of Surface RT tablets on order with the Original Design Manufacturers in Asia, according to reports. The supply chain was primed to build and ship four million units of the ARM-based device by year-end but Redmond has slashed this to two million on the back of weak demand, sources told Digi Times …
Paul Kunert, 29 Nov 2012
Photo of billboard marketing Microsoft Surface with Windows RT

Microsoft's earnings down on slow Windows sales, Surface RT bust

Just how off were Microsoft's sales projections for its ARM-powered Surface RT fondleslabs? Try $900m off. That's how much Redmond wrote down in inventory adjustments in its disappointing fourth quarter and fiscal 2013 earnings report on Thursday, which saw the software giant miss analyst estimates by a significant margin. …
Neil McAllister, 19 Jul 2013
Microsoft Surface

Slash A THIRD off Surface RT price or it's toast, Microsoft told

Microsoft needs to hack a third off Surface RT prices and widen distribution to give the fondleslab a fighting chance to compete, said equities analyst Detwiler Fenton Group (DFG). The ARM-powered device isn't winning many friends apart from the software giant's rank and file. Only last week the firm was reported to have halved …
Paul Kunert, 05 Dec 2012
Microsoft Surface tablets

Smaller, second-gen Surface slabs to arrive in June?

Microsoft has struggled to make headway in the tablet market so far, but sources say it may be ready to take another crack at it by releasing a new Surface model with a smaller screen as soon as next month. Inconsistently accurate Taiwanese IT industry newspaper DigiTimes reports that a variety of Asian component suppliers are …
Neil McAllister, 02 May 2013

PC makers! You, between Microsoft and the tablet market! Get DOWN!

So, the new Surface Pro is here – number three. According to Microsoft folklore Redmond gets things right by version number three of a new product, it then kills off the competition and history is written. But it seems unlikely that the Surface Pro 3 will be remembered as the iPad Air or Android killer of Microsoft's tablet …
Gavin Clarke, 21 May 2014
Microsoft Surface tablets

Microsoft may launch several new Surfaces on May 20 – report

Microsoft's Surface launch event on May 20 may be a bigger deal than was previously thought, with multiple new models to be unveiled, a new report claims. Redmond hasn't said what it plans to announce at the media event, billed as a "small gathering" in New York. But most rumors point to a "Surface Mini" – some version of …
Neil McAllister, 07 May 2014

Microsoft announces iPad amnesty for fanbois

Sick of your iPad and want to swap it for something that's far less desirable? Microsoft wants to help you out. Redmond has launched a scheme offering a $200 gift card in exchange for a "gently used" iPad 2, 3 or 4. You'll need to give them your charger cable as well and make sure your fondleslab is wiped clean - both on the …
Jasper Hamill, 13 Sep 2013
Photo of billboard marketing Microsoft Surface with Windows RT

Microsoft loses grip on Christmas shoppers... despite XBox boost

Microsoft's second quarter results, posted on Thursday, reveal that the software giant struggled in the sexy world of devices during the all-important Christmas shopping period. These are the first numbers indicating how the battle between PCs and smart devices played out over the battleground for consumers' wallets that is …
Gavin Clarke, 24 Jan 2014
Windows 8.1 Update Start Screen

The Windows 8 dilemma: Win 8 or wait for 9?

News has started to circulate about the next version of Windows 8.1 – namely update 2 – and even "Windows 9". Whether or not it bears the name Windows 9, the next major "wave of updates", codenamed Threshold is due to land on our desktops and mobes later on this year. The upcoming refresh, we’re told, will see lots of new …
Pin to start in Windows 8.1

Here comes Windows 8.1! Microsoft grits teeth, pushes upgrade to world

Microsoft today unleashed Windows 8.1, the version to soothe folks ruffled by the touchscreen-friendly user interface. Crucially, the software giant really didn’t want to make this particular upgrade: it's effectively stepped back from the original Windows 8 blueprint. At 4am Pacific time (7am Eastern, 12 noon UK time), …
Gavin Clarke, 17 Oct 2013

Microsoft lures buy-curious vixens, corduroys with a cheap fondle

Microsoft is slashing the price on its Windows 8-powered Surface RT tablets to slap the unwanted kit into students' palms. For a limited time, Redmond will knock 60 per cent off the price of a 32GB ARM-driven fondleslab to $199 (£127); a 32GB with Touch Keyboard Cover will be slashed by 58 per cent to $249 (£158); and a 32GB RT …
Gavin Clarke, 18 Jun 2013
Microsoft CEO Satya Nadella

Microsoft's 'CEO of no' on Xbox: NO SALE

Microsoft’s new chief executive has told us what he’s not going to do - sell Bing or Xbox - but not what is he going to do. So far, all we’re hearing is a lot of "no". Speaking at a technology event in California, Nadella has been reported and quoted on Twitter to have ruled out the sale of both Xbox and Bing. On Xbox, Nadella …
Gavin Clarke, 28 May 2014
Screenshot of Windows 8.1 showing new Start button

There she blows! Mid-October release date for Windows 8.1 sighted

Microsoft will unleash Windows 8.1 for world+dog to download in October, it's claimed, a year after it released the touchscreen-friendly, tile-tastic Windows 8. The software giant is preparing to release version 8.1 of its operating system to computer makers later this month, but it has been reported the public will get the …
Gavin Clarke, 13 Aug 2013
Sinofsky's Surface skateboard

Win 8 man Sinofsky's 'retirement' deal: $14m shares, oath of silence

Windows 8 architect Steven Sinofsky has officially “retired” from Microsoft having inked a deal in which he cops a share payout worth $14m in exchange for not joining the competition. The agreement comes six months after he unexpectedly left the company. The deal was revealed as Microsoft closed its fiscal year. The company …
Gavin Clarke, 04 Jul 2013

Microsoft's $7.1bn Nokia gobble: Why you should expect the unexpected

With Microsoft’s purchase of Nokia’s mobile business for $7.1bn, the Redmond software giant has finally become a phone and device maker. The deal gives Microsoft Nokia’s global handset engineering, manufacturing, sales and distribution business; the family of Windows-Phone-powered Lumia smartphones; a war chest of 8,500 Lumia …
Gavin Clarke, 03 Sep 2013

Microsoft can't even shift Windows 8 slabs in the middle of a tablet frenzy

Microsoft can't tap into the fast-growing tablet market, according to new figures that reveal lacklustre sales of Surface RT and other Windows 8 slabs. Canalys figures for Q4 show a 12 per cent growth in the worldwide PC market, fuelled by a 75 per cent rise in tab shipments to 46.2 million units. Notebooks sales were flat (58 …
Paul Kunert, 07 Feb 2013
Photo of Microsoft Surface Windows 8 Pro, with Touch Cover

Microsoft acknowledges the long and winding road ahead

Microsoft's latest quarterly results are a mixed bag; record revenues, a slight fall in profits and Windows going full steam ahead – but CFO Peter Klein was taking a cautious tone at Thursday's analyst call. "It's early days, an ambitious endeavor like this takes time," he said. "We've learned a lot over the past quarter and …
Iain Thomson, 25 Jan 2013

Windows growth keeps Microsoft earnings relatively stable

Microsoft's latest quarterly financial results are a mixed bag: good performance from the Windows division, but overall profits down slightly. Redmond's revenues for the quarter are $21.46bn, with an operating income of $7.77bn and profits of $6.38bn – which, while down nearly 4 per cent, is still a sizeable chunk of change. …
Iain Thomson, 24 Jan 2013

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