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HP and Dell flogging Surface Pro direct? No issues THERE. NONE AT ALL

HP and Dell – cunningly assisted by Microsoft – have hatched a brilliant plan in which they will compete against their own products, not to mention the channel types who sell them, by flogging Redmond's Surface Pro 3 direct. At the worldwide partner knees up in June, Microsoft confirmed it was opening the gates to allow …
Paul Kunert, 09 Sep 2015
Microsoft Surface 3 Windows 8.1 tablet

We snubbed Microsoft's Surface Pro wooing, says Lenovo exec

Canalys Channels Forum Lenovo snubbed “competitor” Microsoft’s advances when it was asked to sell the Surface Pro slab, the PC maker’s chief operating officer has claimed. Both HP and Dell were hired as global resellers for Microsoft’s enterprise tab-cum-notebook last month, selling the hardware wrapped in a services blanket, much to the annoyance …
Paul Kunert, 15 Oct 2015

Apple's iPad Pro: We're making a Surface Pro WITH A STYLUS over Steve Jobs' DEAD BODY

Pics With the announcement of the 12.9-inch MaxiPad iPad Pro, Apple has finally mounted its challenge to Microsoft's Surface Pro. Boss Tim Cook announced the iOS-powered enormo-slab Wednesday at a special event in downtown San Francisco before giving way to marketing honcho Phil Schiller, who disclosed the specs and details of the …
Shaun Nichols, 09 Sep 2015
Surface Pro 3

Microsoft: OK, we'll TRY indirect sales for Surface Pro 3 in Japan

Microsoft is testing a reseller programme for the Surface Pro 3. Speaking at the Canalys Channels Forum Asia, the worldwide veep of Microsoft's small and medium business organisation, Thomas Hansen, said a “limited” trial is under way in Hong Kong and Japan. “We are in the process right now of piloting some expanded channel …
News team, 05 Nov 2014
Broken piggy bank with coins surrounding it. Image via Shutterstock

Flickering screens turn Microsoft Surface Books into Microsoft Surface paperweights

Video People who bought the first batch of Microsoft's Surface Book slab-tops are furious that a glitch causes the screens to flicker. Microsoft's support forums and the Surface subreddit are filled with folks claiming their displays erratically wink completely on and off. This happens, we're told, whether the tablet is running on …
Shaun Nichols, 28 Oct 2015
The new Surface 3

HP boss hopes MS Surface Book will jack up notebook prices

Canalys Channels Forum HP Inc’s boss welcomed Microsoft’s foray into the high-end notebook market this week, if it helped vendors push up price tags across the board. However, Dell big wig Marius Haas gave a chillier welcome to the Microsoft Surface Book yesterday. Dell and HP announced last month that they would both resell Microsoft’s Surface …
Joe Fay, 08 Oct 2015

Apple's Faulty Powers moment: iPad Pro slabs 'temporarily bricked' during recharge

Some Apple iPad Pro owners claim their new jumbo tablets freeze when being recharged. Multiple posts to Cupertino's support forums over the past several days describe how the enormo-slabs stop working when plugged in to a power source, and need a hard restart to revive them. Judging by the message boards, the issue usually …
Shaun Nichols, 17 Nov 2015

HP brands Surface distie deal a 'storm in a glass of water'

An HP exec has branded the firm’s decision to sell Microsoft’s fondler in competition to its own portfolio as "a storm in a glass of water". Both HP and Dell are set to peddle the Surface Pro 3 via their direct sales forces and online – a move some channel partners described as confusing and a cause of potential portfolio …
Paul Kunert, 10 Sep 2015
Microsoft's Surface Hub

Microsoft's Surface Hub mega-slab DELAYED 'cause you demanded it

Microsoft has run into a few hurdles in its manufacturing process for its Surface Hub wall-mounted touchscreen and as a result, it now says it won't be able to ship them when it initially thought it could. Redmond started taking preorders for the digital whiteboards on July 1, and in June it said it expected to start shipping …
Neil McAllister, 13 Jul 2015
Microsoft Surface bomb

Surface Pro 2 dim screen of death snafu STILL happening after patch

A December update for the Intel-based Microsoft Surface Pro 2 tablets has been pulled as it was making things worse. It was supposed to fix a problem which resulted in the screen dimming to such an extent it was unreadable, but led to greater issues. The withdrawal of the patch was, however, too late for some users who …
Simon Rockman, 20 Jan 2014
Surface Book

Surface Book: Microsoft to turn unsuccessful tab into unsuccessful laptop

As expected, Microsoft has updated its Surface Pro fondleslab with a new model powered by Intel's latest silicon. But unexpectedly, it has also produced a laptop version of the platform that is going to make Apple sick. The Surface family had a rocky start, some might even say unsuccessful, with small marketshare gains – but …
Iain Thomson, 06 Oct 2015
Apple iPad Air

Nice try, Apple. The Maxi Pad is no laptop killer – and won’t scratch the Surface

Apple’s Maxi Pad is no laptop or Surface Pro killer – even though it holds up comparatively well for general workforce usage. This is the prognosis from some in the analyst community and those who will compete against it. The view from the Mac channel understandably differs somewhat. A relatively late market entrant - not …
Paul Kunert, 22 Sep 2015
Surface 3 in red

Microsoft dumps ARM for Atom with cut-price Surface 3 fondleslab

Pic + vid Microsoft's brief flirtation with ARM-powered Windows RT tablets looks to be over: the Redmond giant has unveiled its latest fondleslab, the Surface 3, which is a dinky Atom-powered slate running a full version of Windows on Intel hardware. Up until this latest tablet, Surfaces have sported ARM-compatible processors, and …
Iain Thomson, 31 Mar 2015
Photo of Microsoft Surface Windows 8 Pro, with Touch Cover

Second-gen Surface and Surface Pro rumored to be minor upgrades

More details have begun to trickle out regarding Microsoft's second-generation Surface fondleslabs, which are expected to ship in the fall. On Wednesday, Neowin reported that new versions of both the Intel-based Surface Pro and the ARM-based Surface running Windows RT were in the works. Windows-watcher Paul Thurrot later …
Neil McAllister, 04 Sep 2013
Surface Pro 3

Microsoft Surface 3 Pro: Flip me over, fondle me up

The touchscreen Surface Pro 3, unveiled on Tuesday, is Microsoft's latest attempt to bridge the gap between laptops and tablets. Panos Panay claims Surface Pro 3 is one device to rule them all Panos Panay claims Surface Pro 3 is one device to rule them all "It starts with dreaming the impossible," gushed Microsoft CEO Satya …
Iain Thomson, 20 May 2014
Microsoft Surface Pro

Microsoft cuts Surface Pro price by $100

Hot on the heels of last week's revelation that Surface sales are utterly terrible, Microsoft has again cut the price of its Surface tablets. This time it's the Pro version that gets the discount, with $100 (US) removed from its price as of 4 August. One small ray of sunshine is that the price cut may not be permanent. The page …
Simon Sharwood, 05 Aug 2013
Zombie cloud

Microsoft confirms Surface NOT DEAD YET, next-gen version coming

Microsoft says it's still committed to its Surface tablets despite disappointing sales, and that it will keep pushing the kit through at least one more generation of the hardware. The software giant wasted no time in responding to a report by Taiwanese business rag DigiTimes that claimed Microsoft was "not very aggressive …
Neil McAllister, 09 Oct 2014
management regulation7

RIP Windows RT: Microsoft murders ARM Surface, Nokia tablets

Microsoft has quietly pulled the plug on the last device to ship running Windows RT, casting doubt on the future of Redmond's ARM fondleslab OS. The software giant confirmed on Wednesday to The Register that it has stopped manufacturing the Nokia Lumia 2520, a 10.1-inch Windows RT tablet with a quad-core ARM processor, an HD …
Neil McAllister, 04 Feb 2015
Electronic waste dump in China

Surface Pro 2: It's TOOL-PROOF and ultimately destined for LANDFILL

Teardown We knew that Microsoft's Surface Pro 2 tablets wouldn't stray too far from the original Surface Pro design - but according to the tool-and-part masters at iFixit, the new tablets are virtually identical to the old ones – meaning they're just as difficult to repair. Surface Pro 2 with docking station The Surface Pro 2 looks a …
Neil McAllister, 23 Oct 2013
Surface Pro 2 with docking station

Microsoft: We're nearly OUT OF STOCK of Surface 2 and Pro 2

Microsoft says it is nearly out of stock of its forthcoming Surface 2 and Surface Pro 2 fondleslabs, though what that means in terms of actual sales figures is anybody's guess. Surface 2 and Surface Pro 2 are close to selling out. All those buyers are gonna need apps. Your move: — Microsoft Developer (@ …
Neil McAllister, 04 Oct 2013
management regulation8

Microsoft: We need a pro to flog our Surface slabs in UK

Microsoft UK is seeking a captain to steer the good ship Surface. The candidate will need a sturdy pair of sea legs to navigate potentially choppy waters and prevent it from running aground. Ten-year Microsoft veteran and senior Windows consumer marketing man Rob Epstein is currently moonlighting as Microsoft's lead on the UK …
Paul Kunert, 20 May 2013

Is it an iPad? Is it a MacBook Air? No, it's a Surface Pro 3

Review Microsoft’s Surface Pro 3.0 tablet sees its UK release on 28 August. But why is the Surface fondleslab called Surface? Microsoft hijacked the name from one of its own existing products, the niche tabletop display now called PixelSense, but a remark by vice president Panos Panay at the October 2012 launch of the first Surface …
Tim Anderson, 21 Aug 2014

Microsoft Surface Pro sales CANNIBALIZING Surface RT

The bad news just keeps coming for Microsoft's vaunted line of Surface fondleslabs, with sources reporting that sales of the devices continue to disappoint. Redmond has sold just around 1.5 million of the devices to date, Bloomberg reports, citing sources who claim knowledge of the company's sales figures. That's a little …
Neil McAllister, 15 Mar 2013
Surface Pro 2 with docking station

Microsoft: Surface is DEAD. Long live the Surface 2!

Undeterred by its critics, Microsoft has torn the wraps off Surface 2: its upgraded Windows 8-powered tablets, now with faster processors, better graphics, a load of new accessories, and not one but two kickstand positions. Surface Pro 2 with docking station The Surface Pro 2 with its new docking station Redmond has already …
Iain Thomson, 23 Sep 2013

Microsoft: Brits, grab our Surface Pro ten-incher for satisfaction in May

Microsoft's Intel-powered Windows 8 Surface Pro laptop-tablet-thing will arrive in the UK within the next six weeks. But while Brits will be able to order the 10.6" touchscreen-keyboard hybrid direct from the software giant, companies in the IT distribution chain are unlikely to get their hands on pallets of the Pro until months …
Paul Kunert, 24 Apr 2013
Microsoft Surface tablets

Microsoft's battery-boosting Surface slab cover to ship soon

Six months after launching the second generation of its Surface tablets, Microsoft says it is finally ready to begin shipping an accessory that it says can extend the battery life of the fondleslabs by as much as 70 per cent. The Surface Power Cover was announced during the Surface 2 launch but wasn't immediately available for …
Neil McAllister, 11 Mar 2014

Microsoft 'in talks' to recruit UK partners for Surface Pro biz sales

Secret squirrel conversations are taking place between Microsoft and five B2B resellers over flogging Surface Pro to corporate customers, The Channel can reveal. Up to now Microsoft has sold Surface Pro only via its webshop direct and through a few select UK retailers including PC World and John Lewis. The device launched in …
Paul Kunert, 01 Jul 2013

Surface Pro to hit Blighty priced 25% up on top-o-the-range iPad

Microsoft has confirmed prices for the Surface Pro: the 128GB model will cost punters 25 per cent more than a top of the range iPad. The laptop-cum-tablet, which Redmond says is "designed to showcase Windows 8 Pro", will land in the UK on 23 May, Microsoft revealed today. The estimated retail price for the 64GB version is £719 …
Paul Kunert, 17 May 2013

Microsoft preps UK Surface Pro 'pilot', tiptoes around Win 8 OEM rivals

Microsoft is still minding its Ps and Qs with OEMs competitors pals as it prepares to run a pilot for Surface Pro distribution in the UK. As revealed by us last week, Microsoft is talking to five resellers in Blighty - Insight, Kelway, Misco, SCC and Computacenter - about taking the slab to business customers. It also planning …
Paul Kunert, 09 Jul 2013
Microsoft Surface bomb

Microsoft yanks Surface 2 DIM SCREEN of DEATH fix in update snafu

A software update supposed to stop Surface slabs overheating has been yanked by Microsoft – because it’s making matters worse. Microsoft is pulling a December 10 firmware update for Surface 2 and Surface Pro 2 and won’t re-issue another one for the over-heating issue until after Christmas. Users who’d installed the patch had …
Gavin Clarke, 19 Dec 2013

Surface Pro for enterprise: We name the dates and the lucky partners

The clock is ticking for Microsoft to get its house in order before Surface Pro launches in the UK business distribution channel in the middle of next month, say our people on the inside. As revealed by El Chan this week, five resellers are talking to Microsoft execs in Redmond about stocking the slab: Misco, Insight, Kelway, …
Paul Kunert, 02 Jul 2013

Microsoft Surface Pro will land in UK in WEEKS*

Updated Microsoft struggled to fill retailers' shelves with the 128GB Surface Pro in North America but is rolling out both this and the little-loved 64GB version in Blighty later this month. In a statement last night, Redmond confirmed the Pro will start shipping to Australia, China, France Germany, Hong Kong, New Zealand and the UK …
Paul Kunert, 01 Mar 2013
Photo of Microsoft Surface Windows 8 Pro, with Touch Cover

No UK date, no biz disties: Will Microsoft cock-up the Surface Pro too?

Microsoft may be playing its cards too closely to his chest for its Windows 8 Surface Pro slate: there's no word on a UK launch date nor any effort to bring the business-to-business distribution channel onside. As revealed yesterday, the Intel-powered Pro slab - billed as an office PC replacement - will be rolled out in North …
Paul Kunert, 24 Jan 2013
Photo of Microsoft Surface with Windows 8 Pro

Microsoft's Intel-powered Surface Pro to launch in February

Microsoft has announced the next major push in its Surface consumer hardware campaign, including the launch date of Surface Windows 8 Pro, the Intel-powered big brother to the ARM-based Surface Windows RT fondleslab that debuted in October. In a press release on Tuesday, the software giant said its latest tablet will arrive in …
Neil McAllister, 22 Jan 2013

Microsoft Surface Pro launch: It's easy to sell out of sod all stock

Microsoft’s Surface Pro went on sale on Saturday, but stockists almost immediately ran into shortages, provoking anger and frustration among potential fondlers. Redmond officially launched the 64GB and 128GB versions of its Intel tablet chunkster online and at selected retail outlets in the US and Canada at the weekend. But it …
Gavin Clarke, 11 Feb 2013
Photo of billboard marketing Microsoft Surface with Windows RT

Microsoft to unveil new Surface slabs at September 23 event

Microsoft will launch the second generation of its Surface fondleslabs at an invitation-only event to be held in New York City on September 23. The company teased the event with invites emailed to media on Monday that gave few details, other than making very plain that Surface will be in the limelight. Even the invitation's …
Neil McAllister, 09 Sep 2013

What do you mean there are no Surface Pros? HAND 'EM OVER, yell Microsoft resellers

Microsoft has yet to correctly forecast production of Surface Pro machines to match demand with supply, and shortages could continue into the summer. Or so say channel partners working under the authorised device reseller programme, which want Microsoft to recruit more hardware experts to iron out creases that continue to exist …
Paul Kunert, 07 Mar 2014

The British are coming! The British are coming! And they're buying Surface fondleslabs

In a small corner of the IT industry, Microsoft is toasting a success of sorts: its relatively unloved Surface tablet is gaining customers and has unseated Google's Nexus slabs in the popularity stakes in the UK. Shipments of all fondleslabs into retailers and distributors in Blighty swelled 20.4 per cent, year on year, to 2.15 …
Paul Kunert, 30 May 2014
Microsoft Surface tablets

Microsoft: That $900m Surface write-down is smarting

Microsoft will today kick-start commercial channel sales of the little loved Surface RT and Pro, as our sources predicted, but the move is being pushed through ten months later than it should have been. Redmond has already paid the price for its stubbornness: selling the device direct and latterly through a handful of retailers …
Paul Kunert, 15 Aug 2013
Photo of Microsoft Surface Windows 8 Pro, with Touch Cover

Microsoft Surface slabs borked by heat-induced DIM SCREEN OF DEATH

The latest generation of Microsoft Surface tablets are overheating, causing the screens to dim to the point they are unusable - but it's OK, people, Microsoft is onto it and a fix is coming. Frustrated customers have taken to the Microsoft community forums to complain that the device runs hot when playing games, or while running …
Paul Kunert, 28 Nov 2013

Microsoft Surface sales numbers revealed as SHOCKINGLY HIDEOUS

Microsoft's shares took a beating following its gloomy fiscal 2013 earnings report earlier this month, in which it wrote down nearly a billion dollars on its unloved Surface RT fondleslabs. But the software giant isn't out of the woods yet, because new details have emerged that have the full Surface picture looking even worse …
Neil McAllister, 30 Jul 2013
The Starship Enterprise

Windows 10 to grow up, turn extra enterprise-y beginning this month

Microsoft says features of Windows 10 for enterprises that weren't available when the OS launched in July will begin rolling out this month. As was the case with the Windows 10 launch, subscribers to the Windows Insider program will get first crack at the late add-ons, which won't reach general availability until later in the …
Neil McAllister, 08 Sep 2015

Despite Microsoft Surface RT debacle, second-gen model in the works

Nvidia's CEO says his company is working with Microsoft on a second-generation Surface RT, and that he believes it has a chance of success – even though the original Surface RT tablet was an utter flop – because it will include Microsoft Outlook. "It is the killer app for Windows," Huang told Cnet. "Now we're going to bring it …
Rik Myslewski, 09 Aug 2013
Microsoft Surface tablets

Microsoft: Surface a failure? No, it made us STRONGER

Microsoft's Surface fondleslabs haven't been selling as well as it or its retail partners would have liked, but top execs say that building hardware in-house is an essential part of Redmond's strategy, and one that has already paid off. Speaking at a meeting with financial analysts on Thursday, Microsoft chief operating …
Neil McAllister, 20 Sep 2013

Lawsuit claims Microsoft misled investors in Surface RT fiasco

A US law firm has filed a class-action lawsuit on behalf of Microsoft shareholders, alleging that Redmond misled investors when it failed to alert them to dismally poor sales of its ARM-based Surface RT fondleslabs. According to a press release issued by the law firm of Robbins Geller Rudman & Dowd on Monday, the suit charges …
Neil McAllister, 14 Aug 2013
Microsoft Surface bomb

Microsoft loses cash on each Surface slab – but core biz strong as ever

Microsoft again reported solid earnings for the second quarter of its fiscal 2014 on Thursday, beating analyst estimates with figures that in some cases exceeded its own expectations. Sales were up for Redmond's Devices & Consumer and Commercial divisions alike, for total revenues of $24.5bn (£14.73bn) for the three months …
Neil McAllister, 24 Jan 2014
Microsoft Surface tablets

Surface RT now on sale in 13 more European markets

Continental Europeans who can't think of anything to get that special someone for Valentine's Day might condsider a Surface RT fondleslab, which Microsoft made available in 13 additional markets on Thursday. Until now, the ARM-based tablets running Windows RT have only been available in Australia, Canada, China, France, …
Neil McAllister, 14 Feb 2013

Microsoft halves Surface RT production orders - report

Microsoft has slashed the number of Surface RT tablets on order with the Original Design Manufacturers in Asia, according to reports. The supply chain was primed to build and ship four million units of the ARM-based device by year-end but Redmond has slashed this to two million on the back of weak demand, sources told Digi Times …
Paul Kunert, 29 Nov 2012
Surface 2 teaser

It's NOT an iPad - but that's FINE: I learned to LOVE Microsoft's Surface 2

Review Microsoft’s first take on Surface RT was a disaster, culminating in a $900m stock write-down in July. Curious then that the company has now produced the Surface 2 with a similar design, and also running Windows RT, the locked-down ARM build on which you cannot install desktop applications – only new-style apps from the Windows …
Tim Anderson, 23 Oct 2013
Microsoft Surface

Slash A THIRD off Surface RT price or it's toast, Microsoft told

Microsoft needs to hack a third off Surface RT prices and widen distribution to give the fondleslab a fighting chance to compete, said equities analyst Detwiler Fenton Group (DFG). The ARM-powered device isn't winning many friends apart from the software giant's rank and file. Only last week the firm was reported to have halved …
Paul Kunert, 05 Dec 2012



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