The Channel logo

Articles about Retail

Europe's highest court: Apple CAN trademark its retail store layout

Europe's highest court has stated that Apple can indeed trademark the layout of its stores - the iAltars - in a ruling that could ultimately dunk copycat retailers in hot water with the litigious US titan. The decision follows a spat last year, when the German Patent and Trademark Office said Apple could not extend the 2010 US …
Paul Kunert, 10 Jul 2014
management procure6

Dixons Retail and Carphone Warehouse mull merger

Dixons and Carphone Warehouse (CPW) today confirmed they are locked in negotiations that may or may not lead to a merger. "These discussions are at a preliminary stage and there can be no certainty that a transaction will be forthcoming," the pair said in a joint statement this morning. As such, no decision has been made …
Paul Kunert, 24 Feb 2014

CEO of Brit fashion bods Burberry lands Apple job for retail, online sales

Apple has drafted in the CEO of high-end Brit faux tartan fashion label Burberry to head up its global retail and online sales biz – a newly created position. It will be a different type of collection that US national Angela Ahrendts handles when she starts at Apple next spring - as senior veep and a member of Apple's executive …
Paul Kunert, 15 Oct 2013
Apple Store Fifth Avenue

Another Apple retail chief crashes out the door

The Apple exec tipped to take over as head of its Retail unit has just quit the company, it was announced yesterday. Jerry McDougal, vice president of Retail at Apple since 2000 has resigned to spend more time with his family. McDougal's exit comes three months after his former boss John Browett, was booted out from his role as …
Anna Leach, 16 Jan 2013
Interactive Ideas

Interactive Ideas puts 10 staffers on redundancy watch, exits retail software

Distributor Interactive Ideas has placed a small batch of staff at risk of redundancy as it jettisons the retail software biz to concentrate wholly on enterprise software and licensing. Seven years ago retail software represented 80 per cent of Interactive's total turnover but has fallen to just 7 per cent this year, said Mike …
Paul Kunert, 04 Sep 2012
Apple Store Fifth Avenue

Apple's former retail boss spills magic beans on store strategy

Apple doesn't just construct retail stores it brews a magical experience that transforms your very existence, or so said Ron Johnson, former retail veep at the firm. Did someone say ahem...bullshit? No of course not. The man - now CEO at loss-making J.C. Penny - gave an insight into the cerebral workings of an Apple exec during …
Paul Kunert, 27 Nov 2012
channel_teaser_money_top

Dixons Retail flogs Equanet to serial swallower Kelway

Dixons Retail has offloaded mid-market and public sector reselling outfit Equanet to hungry channel player Kelway. It is nearly eight years since Dixons acquired the company, considered to be one of the stronger mid-market players in the UK, but its reputation has since waned. It was the subject of serious cost-cutting by its …
Paul Kunert, 07 Mar 2013
Administration

Cawing retail vultures circle dying Comet, might rip some chunks off

Both bricks-and-mortar and web-based traders are looking to pick through the bones of sickened retail outfit Comet. The receivers Deloitte landed at Comet's doorstep on 2 November to take over operations and have set about cutting costs and finding buyers for the business, which is likely to be broken up. According to sources …
Paul Kunert, 14 Nov 2012
Microsoft's planned new stores

Microsoft to open UK retail store early next year

Microsoft is laying the foundations to open up a retail store in the UK with a launch date marked for early next Spring. The software maker revealed plans to open up 75 stores across the globe at its worldwide partner conference last July and as one of the largest tech markets in Europe, the UK will act as an appropriate …
Paul Kunert, 28 Jun 2012
dixons

Dixons Retail: A mirror held up to Europe

Dixons Retail's top and bottom lines slipped in fiscal 2012 ended 28 April, according to preliminary results. Group pre-tax profits fell to £70.8m, down from £85.3m in the previous financial year and sales dipped three per cent to £8.05bn, compared to £8.3bn in fiscal 2011. The total loss before tax narrowed to £118.8m from £ …
Paul Kunert, 21 Jun 2012
channel

Microsoft gets trademark for retail store plans

Microsoft has been awarded a trademark on its design for a store selling all things high tech. Trademark registration 4036534 covers the design of “a retail store with four curved tabletops at the front and rear side walls and a rectangular band displaying changing video images on the walls.” The trademark covers stores selling …
Iain Thomson, 07 Oct 2011

Fear not, posh tech tarts! Selfridges' Apple concession still open despite selloff

The Apple retail concession in posh London department store Selfridges has been sold to Ireland's largest Apple Premium Reseller, giving it a ready-made route into the wallets of rich Arabs the wealthy elite. Directors at Square Group last week sold the B2B operation to Nottingham-based Jigsaw24, which is run by channel veteran …
Paul Kunert, 30 Jun 2014

UK retail wiz makes $61m by turning up at Apple

The former boss of UK retail chain Dixons found himself - almost - $61m richer on Friday as he sat down at his new desk at Apple. Filings at the SEC show that John Browett took up his new role as senior vp for retail at Apple last Friday. The filings were flagged up by MacRumours amongst others, and can be viewed at the SEC …
Joe Fay, 25 Apr 2012
cloud

Computer 2000 taps Widget UK boss to run retail biz

Computer 2000 has lured Widget UK boss Jo-Anne Foreman to head up its retail biz in the UK. She is due to pick up the reins at TD Consumer Electronics from 12 December, reporting to C2000 commercial director Dave Watts. “The establishment of our Retail and Consumer Electronics division is an important strategic investment for …
Paul Kunert, 01 Nov 2011
Inside of O2's new space

Apple retail boss Browett bags $1.74m of shares

The allure of leading Apple's store strategy, coupled with a generous restricted stock package of 100,000 shares, currently valued at $623 a unit, saw Browett flee the CEO's office at Dixons Retail in January. In the SEC document, Apple revealed the Brit received 5,000 shares but 2,159 were sold for tax withholding purposes. He …
Paul Kunert, 24 Oct 2012
cloud

Amazon 'rolling out a retail store in Seattle'

Amazon could be about to open a bricks-and-mortar store in Seattle aimed at selling the Kindle - according to rumours on blog goodereader. Amazon execs are impressed by Apple's trendy hangouts shops, said the goodereader source, and want to get a piece of the boutique retail pie. The Seattle store would test out the concept and …
Anna Leach, 08 Feb 2012

Apple stores? Samsung says two can play at that game

Samsung has fired another shot across Apple's bow, having announced that it plans to open a chain of own-branded retail stores across Europe. It won't do it all on its own, though. Instead, the Korean giant plans to crack the European market with the help of local "preferred partner" Carphone Warehouse. The UK-based mobile …
Neil McAllister, 29 Jan 2014
IBM logo and cat

IBM ringing up retail system biz sale to Toshiba?

Is IBM fixing to sell its point of sale hardware and software business to Japanese conglomerate and sometime IT partner Toshiba? That's what a report in the Japanese business daily Nikkei says. Nikkei cites sources saying that Toshiba wants to give Big Blue ¥70bn, or around $870m at current exchange rates, to acquire the Retail …

Dixons tells HQ workers: Yes, that IS a creaky trapdoor you hear. You're at risk of redundo

Dixons has unlocked but not yet opened a trapdoor underneath at least 100 bods at its Hemel Hempstead HQ. The retail biz today kicked off a 45-day redundancy consultation with headquarters staff. This comes ahead of a £3.7bn merger with Carphone Warehouse (CPW), first mooted in February, but Dixons insisted the head office …
Paul Kunert, 12 May 2014
channel

Microsoft plans to open 75 retail stores in US

Microsoft is re-hatching its plan to accelerate retail store expansion in the US before turning its sights on the rest of the world. Microsoft's planned new stores Store locator: Microsoft's retail expansion in the next three years The first iteration came in 1999, when Microsoft set up a shop in San Francisco – but efforts …
Paul Kunert, 14 Jul 2011
channel

Ingram slams 'soft' Euro retail market

Ingram Micro is forecasting modest fiscal Q3 growth aided by a currency tailwind on the back of weakened consumer demand in Europe and biz woes in Oz. Ahead of reporting the numbers next week, the world's largest IT distributor expects sales to be $8.9bn (£5.65bn), "growing modestly in local currencies" on a sequential and year- …
Paul Kunert, 18 Oct 2011
chart

Apple lures Dixons boss Browett to run global retail biz

Channel bully boy Apple has nabbed Dixons chief exec John Browett to head up its worldwide retail biz. Browett - who has presided over the struggling UK consumer giant since 2007 - will step down from the board on 20 February and leave on 20 April. He will be replaced by group operations director Sebastian James, will be plonked …
Paul Kunert, 31 Jan 2012

Oracle makes Sun-sized $5bn grab for Micros Systems

Oracle is buying systems maker and consulting shop Micros Systems for $5.3bn to counteract the slowdown in its hardware and software business. The giant Monday confirmed reports it is buying Micros, which builds and delivers integrated systems including point of sale systems for the retail and hospitality sectors. Oracle …
Gavin Clarke, 23 Jun 2014
Larry Ellison, photo by Oracle Corporate Communications

Oracle's $5 BEEELLION acquisition zeppelin looms over Micros Systems

Database and software megafirm Oracle is mulling a multi-billion-dollar acquisition of hospitality and retail tech vendor Micros Systems. The two companies are currently in "exclusive talks" about Oracle buying the company for over $5bn, Bloomberg reported on Tuesday. Such an acquisition would help Oracle combat the slowdown in …
Jack Clark, 17 Jun 2014
homeless man with sign

Internet retail tax threshold 'probably irrelevant'

Australia's Productivity Commission is re-igniting the debate about online retail, competition and taxation, with an issues paper published late last week. The paper, titled "Economic Structure and Performance of the Australian Retail Industry", launches the commission's inquiry into the industry, with a particular focus on …

Apple axed Brit retail boss for doing his job well - TOO well, perhaps

John Browett must be pinching himself after his stint as Apple's retail veep came to an abrupt and unceremonious end this week, despite stellar numbers from his division of the firm. Just seven months into the prestigious role, the Brit was shown the door for an unspecified reason at the same time as Scott Forstall, senior veep …
Paul Kunert, 01 Nov 2012
channel

Dixons Retail boss pockets £1m in face of consumer meltdown

Dixons Retail chief exec John Browett trousered over £1m in rewards during the most recent financial year, despite the group posting steep losses as it struggled to cope with the consumer meltdown. Browett, who joined Dixons from Tesco in 2007, is masterminding a major cost-cutting drive to turn the losses into profits by …
Paul Kunert, 18 Jul 2011
reseller_closures

Mini retail empire Micro Anvika implodes, one shop to be shopped

The administrator of Micro Anvika is continuing to trade the operation out of two stores on London's Tottenham Court Road - one of which will close within weeks - as it mulls over offers for the remnants of the retailer. Back in late September, management at the veteran retailer called in business advisory service and insolvency …
Paul Kunert, 12 Nov 2012
hands waving dollar bills in the air

Apple to 'boot boxed software from retail boutiques'

Now that Apple has opened its online Mac App Store, it is reportedly poised to evict boxed software from its brick-and-mortar retail stores. "Apple is planning on making the move to all digital sooner than expected at their retail stores," MacRumors reports, citing unnamed sources. With physical shelf space being at a premium, …
Rik Myslewski, 08 Feb 2011
channel

Retail meltdown bitchslaps Ingram Micro profits

Weakening consumer demand and a botched ERP system migration dampened Q2 profits at broadline giant Ingram Micro but a currency updraft lifted sales. The largest IT distie on the planet last night reported a near 12 per cent boost in income to $59.7m (£36.6m) and a 7 per cent slide in operating profits to $97.1m (£59.6m) …
Paul Kunert, 29 Jul 2011

Dixons selling £68k gold, diamond, ruby and sapphire iPhone for Xmas

Anyone short of ideas for the stocking filler this Christmas and with a spare £68k down the back of the sofa can look no further: it's time for a Gold iPhone from the Dixons Retail concession at Harrods. The Jesus mobe, made by one of Harrods' commercial partners, is housed by a 24 carat case with over 300 22 and a half carat …
Paul Kunert, 29 Nov 2013

Have PIXmania. In fact, have £59m with it too, Dixons tell German VCs

Dixons Retail has forked out £59m to convince German venture capitalist mutares AG to take loss-making web shop PIXmania off its hands. And so ends the retail firm's costly flirtation with the online gadget souk seven years after it coughed €266m for a 77 per cent stake in the biz and a little over a year after it bought the …
Paul Kunert, 27 Sep 2013
Decaying red telephone boxes

Chucking cash at sport and broadband starts to pay off for BT

BT shares climbed three per cent this morning off the back of decent end-of-year results from the one-time national telco, which saw its sales growth outshine market predictions. But, despite being buoyed by its unexpected achievement of flat revenues of £18.3bn as well as a six per cent rise in adjusted pre-tax profit of £2.8bn …
Kelly Fiveash, 08 May 2014
channel

Gaming sales wilt after Australian retail orgy

Australian gaming nerds have emerged blinking into the sunlight, and it’s not good news for the country’s formerly- buoyant retail gaming sector. Sales slumped by 16 per cent in 2010 with revenues of AUS$1.7 billion. The market contraction comes after five steady years of growth for the industry covering the hardware, gaming …
Santa Claus on his laptop

Nearly 1 in 5 of UK's Xmas gifts were bought online... not that it helped

A record number of Blighty's shoppers were browsing and buying online for Christmas, but their frenzied clicking wasn't enough to lift total retail sales by even a single per cent, the British Retail Consortium said. According to a BRC and KPMG survey, nearly one in five of all retail stuff bought was picked up from the comfort …

Amazon earnings narrowly beat bean counter expectations

E-retail giant and cloudy king Amazon narrowly exceeded Wall Street expectations on Thursday, causing the stock to inch up in after-hours trading. The company reported earnings per share of $0.23 and net sales of $19.74bn for its first quarter of 2014, exceeding analyst expectations, compared with EPS of .018 per share and net …
Jack Clark, 24 Apr 2014

Blighty's biz bods get their paws on Nokia phondleslab

Businesses channels will have real but only limited supplies of Nokia’s first tablet in the next few weeks, while the phone giant has signed an exclusive deal with upmarket Blighty retail outfit John Lewis. Arguably the Lumia 2520 makes more sense in a business than anywhere else, with Windows RT now capable of running an almost …
Andrew Orlowski, 03 Dec 2013
RoboCop

EC antitrust cops raid offices of Philips, Samsung, others

EU antitrust regulators have raided the European offices of Philips, Samsung, retail group Media-Saturn, and several other consumer electronics companies, but so far they're not saying what they were looking for. "The European Commission can confirm that on 3 December 2013, Commission officials initiated unannounced inspections …
Neil McAllister, 06 Dec 2013
Apple signs for auction

18,000 Apple employees could get bite of profits with class-action lawsuit

A lawsuit against Apple by disgruntled employees has just been granted class-action status, potentially creating a payday for staff who say the firm held back their wages and stopped them from taking rest breaks. The lawsuit (PDF), originally filed in 2011 by former Apple retail and corporate staff, claims that managers …
Iain Thomson, 23 Jul 2014
channel

Ingram bemoans tough European retail market

Ingram Micro profits have tumbled by nearly two-thirds on the back of an ultra aggressive pricing market in Europe and the fall out from the botched ERP upgrade in Oz. The world's largest distie – which last week warned of the issues impacting results – recorded a 5 per cent year-on-year rise in sales to $8.9bn for calendar Q3 …
Paul Kunert, 28 Oct 2011

Systemax CEO: Can't get consumer biz out of the crapper

It is a new calendar and financial year for shape-shifting box-shuffler Systemax but the same problem remains: it is hamstrung by a "weak" consumer division that is a burden on the relatively fit B2B operation. The New York-listed reseller last night reported Q1 results ended March with sales declining one per cent to $873.4m, …
Paul Kunert, 30 Apr 2014

Maplin Electronics sold for £85m to Rutland Partners

Electronics retail chain Maplin has been sold to a private equity firm for £85million - just a third of what it was acquired for a decade ago. Rutland Partners has snapped up Maplin and promised to use "change, restructuring and investment" in the pursuit of profitable growth. In a canned statement, Nick Morrill, managing …
Paul Kunert, 27 Jun 2014
Windows 8.1 retail packaging

Microsoft relents: 'Go ahead, install Windows 8.1 on clean PCs'

Microsoft says that in addition to offering Windows 8.1 as a free update for Windows 8 users in October, it will also be easier for customers to buy versions of Windows 8.1 that don't require an upgrade from a previous edition of the OS. Redmond launched Windows 8 in October 2012 as essentially an upgrade-only product. "System …
Neil McAllister, 17 Sep 2013
European Union Flag

Euro recession over as sales rebound for mega distie Ingram Micro

Economic recovery on both sides of the Atlantic – and to a lesser extent sales of Apple's iPhone in certain countries across Europe – helped Ingram Micro offset declines in its mobility and Asia Pacific wings… but only just. First calendar quarter revenues at the world's bulkiest tech distie went up one per cent year-on-year to …
Paul Kunert, 24 Apr 2014

Tablet-types drive demand for all-in-one desktop PCs

More than a third of desktop computer sales in Britain are all-in-one machines, up from a quarter during the first half of the year. So says local market-watcher GfK, which noted a sudden jump in over-the-counter sales of AIOs in August and September. AIOs grew by 27.4 per cent in sales value, driven by a 6.5 per cent increase …
Tony Smith, 14 Nov 2013
channel

Protect online retail, says eBay

eBay is undertaking a fully-fledged media campaign in Australia, securing an interview with the prestigious ABC Lateline Business programme. The online auctioneer-and-budding-mall has used the platform – and an extraordinarily soft interview – to call for Australia’s competition regulator to intervene in online retail in …
arrow pointing up

Retailer predicts death of Apple retail channel, eBay gets cozy with brands

Controversialist and online retailer Ruslan Kogan has caused a minor sensation by using a conference stage to say that successful bricks-and-mortar retailers are “Apple’s bitch”. The thrust of his argument – ignoring, by the way, that most bricks-and-mortar retail in Australia has nothing to do with the consumer electronics …
Iphone_hard_case

Put down that iPad! Snoopware RECORDS your EVERY gesture, TAP on iOS, Android

A security researcher has developed a proof-of-concept malware capable of capturing the actions of users on touchscreen devices. Senior security consultant Neal Hindocha and his colleagues at Trustwave were able to brew up similar strains of prototype malicious code for both rooted Android and jailbroken iOS devices. The line of …
John Leyden, 05 Feb 2014
Funnel of cash. Credit: via SXC – http://www.sxc.hu/profile/Leonardini

Shape-shifting box shifter Systemax made cash... from non-IT kit

A write-off of deferred tax assets helped to widen losses at ailing Systemax during Q4 as the tanking consumer biz in North America more than offset sales growth in the Industrial Products division. It was an eventful end to another eventful year for the shrinking reseller, with turnover in the final three months of 2013 down 7. …
Paul Kunert, 05 Mar 2014
iPad Mail app

Tab for Xmas, Mr Consumer? Yes please. And Mr Busin... NOPE

The slab revolution in UK consumer land continued over Chrimbo but many biz customers are still struggling to justify wider deployments and most of those that did steered well clear of Windows 8. Disties shipped a total of 1.5 million tabs in Q4, a hike of 53.1 per cent on a year ago. Some 16.4 per cent of these went via biz …
Paul Kunert, 26 Feb 2014

Opinion

Lightning

Jack Clark

Just as Jeff Bezos did to books and CDs, Amazon's rivals are now doing to it
Microsoft CEO Satya Nadella
ARA_LIbertad

Chris Mellor

Elliott Management sinks its teeth into retiring godhead

Features

Failure to crack next-gen semiconductors threatens to set back humanity
SMEs get lip service - what they need is dinner at the Club
SAP Match Insights
Vorsprung durch grossendatatechnik, as we like to say in Germany
Inside the Google Lab where surgeons prepare the human/dog experiment
Big Blue exec tells El Reg what to keep an eye on