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I quit

Fujitsu UK sales director: I'm off

It is all change at the top of Fujitsu’s product business with UK sales director Kevin Matthews quitting after he struggled to get the revenue dial moving in the right direction, sources have told us. Former HP veteran Matthews signed up to lead the vendor’s direct sales and channel organisation in October. He joined amid …
Paul Kunert, 27 Sep 2016

That's cold: This is how our boss told us our jobs are at risk, staffers claim

Shrinking Cisco Gold reseller Intrinsic Technology has put a bunch of staff across various departments at risk of redundancy amid an organisational restructure. Employees at the Merseyside-based company were last week ushered into one of three boardrooms where presentations were played simultaneously to sales, HR & support and …
Paul Kunert, 27 Sep 2016
recruitment_hired

Dell Tech names regional channel overlords post EMC buy

Dell Technologies has lined up regional execs to run its channel organ following the $60bn buy of EMC, and it’ll be no surprises to some that the team is largely made up of folk that already worked at the Texan tech biz. For Asia Pacific, Dell has installed Ng Tian Being, who was veep of South Asia and Korea; for Latin America …
Paul Kunert, 13 Sep 2016
Rotten apple

HP doorsteps Apple shoppers at the altar of dreams

HP Inc GPC '16 HP Inc has launched a new sales tactic to take on Apple - hijacking worshippers of expensive iThings as soon as they step outside the altar of dreams to compare Macs with its slim and light PCs. Taking to the stage of the Global Partner Conference in Boston, Ron Coughlin, HP president of the Personal Systems division, did what …
Paul Kunert, 13 Sep 2016

Quadsys Five sentencing hearing delayed

The sentencing hearing for the Quadsys Five, who pleaded guilty in July to hacking into a rival security reseller, has been postponed as relevant paperwork remains uncompleted. Oxford Crown Court confirmed the “pre-sentence report” was not yet ready and 29 September is new date the defendants will be put before the beak. “It …
Paul Kunert, 09 Sep 2016

Kaspersky 'terminates' deal with security reseller Quadsys

Kaspersky Lab is the first big vendor to publicly rip up its contract with disgraced security reseller Quadsys in the wake of the hacking scandal that the company’s bosses recently admitted to. On 22 July, Quadsys owner Paul Streeter, MD Paul Cox, director Alistair Barnard, account manager Steve Davis and security consultant …
Paul Kunert, 02 Sep 2016

VMware content to run a small and beautiful cloud, with friendly help

VMWORLD 2016 VMware's own cloud is now profitable and spinning out innovations the rest of VMware can use, according to Ajay Patel, Virtzilla's exec responsible for all product development and operations for vCloud Air. In the early 2010s VMware's cloud ambitions saw it pursue a strategy of a world-girdling bit barn build, albeit colocated …
Simon Sharwood, 01 Sep 2016

Corporates ARE sniffing around Windows 10, says Computacenter

Bulky corporate enterprise punters are starting to fall for the, ahem, charms of Windows 10, Computacenter's chief executive claimed today as he flashed his firm’s calendar first half-year trading figures. Mike Norris, boss of the London-listed services-based reseller, said the pending contract sign-off for managed services …
Paul Kunert, 26 Aug 2016

Biz phones 'n' broadband bods Gamma suffer a network TITSUP

Business broadband comms outfit Gamma is experiencing a service outage. According to monitoring site Down Detector, the problem began this morning just after 8am. One customer told us: "I am a reseller and we are having issues with customer phones also... Still ongoing." Another said: "We have customers reporting one way …
Kat Hall, 25 Aug 2016
Downtime, outage

Blighty's 24-hr Universal Credit outage caused by upgrade glitch

Gremlins that showed up during a planned upgrade to the UK Department of Work and Pensions’ systems brought down online services for more than 24 hours, sources have told The Register. Techies at the services-based reseller SCC, which has a hosting contract with the DWP, began the work yesterday but some unspecified …
Paul Kunert, 12 Aug 2016

The 'quiet man' of Computacenter quits

The CEO at Computacenter is mourning the loss of a long serving director Mo Siddiqui who has split for pastures new. Siddiqui was the international director responsible for recruiting 600 services personnel in the US and setting support centres in Mexico, China and India, has resigned. “He has been the unsung hero for …
Paul Kunert, 03 Aug 2016
no_turnaround

Blink and you'll miss the turnaround at Systemax

If a turnaround is happening at Systemax’s European reseller ops (Misco) then someone forgot to give the accountants the right numbers. The Technology Products Group reported sales of $238.2m, down 5.6 per cent year-on-year for calendar Q2, while operating losses widened from $0.8m to $2.2m. CEO Larry Reinhold said the …
Paul Kunert, 03 Aug 2016

RM to resell Apple, Lenovo, HP, Dell to YOUR children

With revenues down and education spending stuck in the doldrums, supplier RM has hit upon a novel idea to expand - reselling low-margin kit from the vendors that helped sink its own hardware production line. The one-time system builder powered down its own manufacturing facility in Oxford in late 2013 after mounting losses, …
Paul Kunert, 01 Aug 2016
I quit

Comparex boss Mike Chambers packs bags and heads for hills

Comparex's veteran UK boss has left the Microsoft enterprise licensing reseller, the business has confirmed to The Channel. Mike Chambers was one of the early employees at the Harrow-on-the-Hill-based organisation, branded PC-WARE when he joined as managing director in 2004. “We can confirm that Mike Chambers has decided to …
Paul Kunert, 29 Jul 2016
i_am_the_law

HP awarded £1.95m in reseller grey market fraud case

Hewlett Packard Enterprise was this week awarded £1.95m after a UK High Court judge ruled against reseller minnow International Computer Purchasing over allegations it abused special bid pricing. The US giant told us the successful claim against ICP and director Matthew Archer was for “fraud, conspiracy and inducement of …
Paul Kunert, 28 Jul 2016
The big split

Systemax flogs German sub to CANCOM

The break up of Systemax’s European operations may have just started after it brokered a “definitive agreement” to sell the Misco German subsidiary to CANCOM for an undisclosed sum. Under the terms of the deal, staff and customer lists will be transferred to the new owner. The deal is subject to closing conditions and is …
Paul Kunert, 25 Jul 2016
UK pound crashes after Brexit

Lenovo: Our gear will be 10% more pricey from 1 August

Exclusive Lenovo has confirmed the price of its hardware is going to get more expensive in the UK from the start of next month. It is the latest vendor to react to the downward swing in the value of the British pound vs the US dollar. Confirmation of the double digit price hike – seen by us – was sent to channel partners late last week …
Paul Kunert, 25 Jul 2016
Dog jumping, image via Shutterstock

Reasons to be cheerful at Insight: Let's start with bring your dog to work

Forget sales commissions, career progression or job satisfaction, Insight Enterprises has another type of employment glue to ensure staff stick around - and it involves dogs. The reseller’s Ministry of Motivation, perhaps better known as HR, has found "four reasons to work" at the reseller and plastered them on a poster to …
Paul Kunert, 22 Jul 2016
Still from HBO fantasy miniseries "Game of Thrones". Copyright HBO

Hewlett Packard Enterprise: Brexit, weak pound. A price hike is coming

Exclusive Hewlett Packard Enterprise is to bump up the price of its infrastructure gear in Blighty from today, 25 July, blaming the crash in the value of UK sterling currency for the hike. According to sources close to the matter, the cost of servers will go up between six to seven per cent, and storage and legacy networking by circa 10 …
Paul Kunert, 22 Jul 2016

Bosses at UK infosec biz Quadsys confess to hacking rival reseller

Five men working at UK-based IT security reseller Quadsys confessed today to hacking into a rival's database. Owner Paul Streeter, managing director Paul Cox, director Alistair Barnard, account manager Steve Davies and security consultant Jon Townsend appeared before the beak at Oxford Crown Court. All five pleaded guilty to …
Paul Kunert, 21 Jul 2016
Downtime, outage

BT customers hit by broadband outage ... again

BT customers in the UK are once again banging their heads against their keyboards this morning: a power outage has thrown them offline for the second day running. Today the issue is a power outage at Telehouse North in London. An email message from BT Wholesale, with the subject line 'Major Service Interruption' – seen by The …
Kat Hall, 21 Jul 2016

Haters gonna hate, hate, hate: Cisco to tailor SwiftStack for UCS object storage cramming

Cisco has decided to get into object storage with its UCS servers – and has done so with a SwiftStack reseller deal, avoiding object suppliers allied to its server competitors. SwiftStack provides the OpenStack Swift object storage software and has been a Cisco partner for some time. In January, Cisco released a SwiftStack …
Chris Mellor, 14 Jul 2016
Car on Monopoly board. PHOTO BY Kamira, editorial use ONLY VIA SHUTTERSTOCK

Microsoft devolves sales ops powers to the UK

Microsoft has finally admitted its internal systems aren’t up to the job as it devolves control of sales operations from a centralised team in Europe to certain local country teams including the UK. Clare Barclay, GM for small, medium solutions and partners at the vendor, confirmed the shift will take place from “early 2017” …
Paul Kunert, 05 Jul 2016
Jump for joy. Pic: Kate Palana

Intrinsic: We have no CEO. Otherwise everything is tickety-boo

Cisco Gold partner Intrinsic Technology has confirmed it is CEO-less - which Reg readers already knew - but that all is OK, everything is working out as planned. Honestly. As revealed by us this week, the Merseyside-based reseller has burned through four leaders in five years with the latest departure – Mark Bates – having …
Paul Kunert, 23 Jun 2016
trolley_shopping_648

Trustmarque has been sold yet again – this time to Capita for £57m

Capita has acquired Microsoft licensing house and managed services biz Trustmarque for £57m in cash – the fourth time the company has changed hands in three years Trustmarque, part of the Liberata Group, was rolled onto the market in February by parent Ardbid Ltd, appointing investment bank William Blair to find a buyer, as we …
Paul Kunert, 21 Jun 2016
Hipster guy plays accordion. Photo by Shutterstock

Let's play: 'IT values or hipster folk band?'

Anyone that thinks Hunger, Heart and Harmony sounds like a Mumford & Sons-type folk band would be wrong: they represent the core values of IT reseller Insight. The three H's make perfect sense to El Reg, they're definitely not meaningless management babble, the kind a four-year-old might unwittingly utter while going through …
Paul Kunert, 10 Jun 2016

SCC blows up tech sevices balloon, fiscal '16 profits swell

‘Thank god for our IT services biz’ might be the general sentiment expressed by top brass at SCC after another year when the shelf life for firms reselling hardware and software got a little shorter. Services might not be coming good for all IT vendors - for that see the gloom at some of the majors - but they accounted for the …
Paul Kunert, 06 Jun 2016

Microsoft's biggest UK reseller flashes fuller figures for '15

Microsoft licensing mountain Trustmarque won’t have done its chances of snaring a new private equity backer any harm by pushing out a decent set of trading figures for calendar year 2015. The York-based reseller, which merged with sister biz TES at the start of last year, reported turnover of £191.9m, up eight per cent on a …
Paul Kunert, 06 Jun 2016
Traffic in Saigon. Pic: "M M"

Midlands tech dynasty SCC bypasses Europe, opens service centre in Vietnam

Services-based reseller SCC has complained a dearth of skilled techies that come at competitive rates in Europe has forced it to look east: a service delivery centre is set to open in Vietnam. Talking to El Chan, SCC chief exec James Rigby said it already has up to 1,000 workers based at a delivery centre in Romania, but “ …
Paul Kunert, 06 Jun 2016
management strategy1

Chess makes another move, picks up Lanway

Chess has consumed Burnley-based infrastructure reseller Lanway for an undisclosed sum. The deal adds roughly £21m of top line revenues to Chess, certifications from HPE, Dell, and NetApp and roughly 100 heads to the the payroll. Typically, Chess tends to buy specific divisions at companies rather than the entire company …
Paul Kunert, 02 Jun 2016
retro cartoon featuring two men fighting against cloud backdrop

Three UK cloudy firms promise CMA they'll be 'fairer' to customers

The Competitions and Markets Authority (CMA) has found cloud storage providers were using contract terms and practices which could have breached consumer protection law – and has secured a “commitment” from three companies to not be naughty. Following the CMA's 218-page consumer law review of the sector (PDF), and “engagement …
management regulation2

Quadsys Five: Judge dismisses abuse of process application

A Crown court judge has dismissed an abuse of process application made by three former directors of reseller Quadsys, who are facing trial over allegations of hacking into a rival’s database to steal customer and pricing info. In August, Thames Valley Police charged five men at the reseller including owner Paul Streeter, MD …
Paul Kunert, 13 May 2016
Man with head in the cloud

VMware hikes NSX price, adds cheaper versions

VMware has taken the scissors to its NSX product's feature list to offer versions that won't set back customers quite as much as the full product, at the same time hiking the price of the top version of the product. Pitched at companies that want to create software defined data centres, NSX slips networking and security into …
Pennies in a jar. Photo via Shutterstock

Long term sick-note abuser Misco not losing nearly as much money

A pinkish hue has yet to return to the cheeks of sickly European reseller Misco but its latest financials indicate the patient is finally out of intensive care - the same cannot be said of its parent. Most of Misco’s vital statistics improved in calendar Q1, all but sales which slipped 5.3 per cent to $258.2m - or were down a …
Paul Kunert, 04 May 2016
An angry man gesticulates at his laptop screen. Photo by Shutterstock

Monster Cloud and an angry customer wanting a refund: A Love Story

A Reg reader has passed on the most beautiful email exchange we've seen this year, between himself and UK backup business Monster Cloud, after the company suddenly bumped up its prices mid-contract. The London-based reseller came under fire from customers earlier this month when customers who had paid £50 for a year's worth of …
Happy business people celebrate. Photo by Shutterstock

There's never been a better time to be a product reseller... if you like pain

Tough times are here again for the on-premise infrastructure providers with Insight Enterprises the latest to report top line slippage. The global reseller filed sales of $1.17bn for calendar Q1, down four per cent year-on-year, as declines in European and Asia Pacific ops wiped out the slight progress made in North America. …
Paul Kunert, 29 Apr 2016
Axellio hardware

X-IO spinning off Axellio line into new biz

Exclusive X-IO Technologies is spinning off its Axellio flash array tech into a separate company as it prepares to stop investing in a market share bun fight with the existing ISE and iglu products. The company has sold in excess of 8,000 ISE flash and flash/disk arrays, and iglu storage data services products, to more than 1,500 …
Chris Mellor, 26 Apr 2016
Stock market image via Shutterstock

The suits in finance are cutting down on tech spend – Computacenter

Some financial services institutions are taking a break from spending cash on tech, London-based supplier giant Computacenter said today as it reported a Q1 trading update. The services-based reseller revealed a four per cent year-on-year dip in UK turnover to £348.6m for the three months ended 31 March. Product sales dropped …
Paul Kunert, 21 Apr 2016
Angry man yelling on phone while reading vintage printer paper report. Photo by SHutterstock

LiveDrive drive by: Backup biz's price hikes will kill us, say resellers

Resellers and customers of web backup biz LiveDrive are digesting its recent sweeping price changes with varying degrees of frustration. Some say they’ll quit the service and others are seeking legal advice. As revealed last week, UK-based LiveDrive reseller Monster Cloud, which itself wholesales the online storage services to …
Paul Kunert, 20 Apr 2016
Shopping trolley. Pic: Mikey, Flickr

Microsoft licensing giant yanked off market after sales bid fails

The sales process for Microsoft enterprise licensing house Comparex is "ongoing", the parent company has told us, denying claims from multiple industry sources it is dead in the water. The Raiffeisen Banking Group-owned reseller hired investment banker Jefferies to manage a sales process in May and by September just two …
Paul Kunert, 15 Apr 2016
Cloud server room. Photo by Shutterstock

Misco: We're moving to the cloud after yesterday's bit barn meltdown

Reseller giant Misco has confirmed it will embark on a crash migration program to shift its infrastructure into the cloud - a day after a datacentre meltdown that froze its e-commerce front-end for six hours. The dash to the cloud while having to maintain a creaking inhouse infrastructure illustrates the dilemma facing …
Paul Kunert, 14 Apr 2016

Ruckus: A strong buy for Brocade, but leaves Juniper isolated again

Comment Pity poor Juniper. The networking company’s alliance with Ruckus Wireless last summer raised hopes that it would strike it third time lucky in the Wi-Fi market, filling the gaping wireless gap in its platform. Now Brocade has snatched carrier Wi-Fi leader Ruckus from under its rival’s nose with a $1.2bn acquisition. It's the …
Wireless Watch, 13 Apr 2016

Brexit: Time to make your plans, UK IT biz

Analysis The Brexit debate continues and, with the Leave and Remain camps neck and neck, it looks likely that the undecided few will carry the result. It seems that we can expect more headline-grabbing soundbites until the vote on June 23. The polarised nature of this debate is throwing up some interesting oddities, so you might be …
Frank Jennings, 31 Mar 2016
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Kelway founder and CEO Phil Doye steps out of role

Exclusive The brand swap isn't the only major change happening at the London-based Kelway – company founder and CEO Phil Doye is stepping down from daily operational duties, El Chan can reveal. The services-based reseller was acquired by the world's largest tech dealer CDW in July, and much of the senior management has remained in place …
Paul Kunert, 30 Mar 2016
management management4

Crayon still hasn't found what it's looking for... a UK CEO

Microsoft enterprise licensing specialist Crayon is back interviewing staff for the vacancy at the top of the UK organisation after its chosen candidate refused the job at the eleventh hour. The position has been empty ever since former incumbent CEO Gareth Johnson split in January, as we revealed late last year. Company …
Paul Kunert, 18 Mar 2016
Apple iPod touch

Apple's largest UK reseller Jigsaw24 is for sale

The UK’s largest Apple reseller, Jigsaw24, is for sale, multiple industry contacts have told The Channel. The Nottingham-based B2B seller has hired Deloitte to run the process, a move that comes just three years after private equity outfit NorthEdge Capital (NEC) moved in to back a roll up by the management team. In recent …
Paul Kunert, 18 Mar 2016

Quadsys Five enter 'not guilty' pleas to Crown court charges

The fraud case against five men from security reseller Quadsys will go to trial in September after they pleaded not guilty to allegations of hacking into a rival’s database to plunder customer and pricing data. The individuals charged include MD Paul Cox, owner Paul Streeter, director Alistair Barnard, account manager Steve …
Paul Kunert, 18 Mar 2016
bang_648

Pure uncloaks rack-scale FlashBlade object filer for unstructured data crowd

FlashBlade is Pure Storage’s rack-scale flash system for multi-protocol access to unstructured data and the first all-flash object-based unstructured data storage system. Although its rack-scale is differentiated from EMC’s DSSD rack-scale flash system, which is primarily for latency-sensitive structured data. It is a …
Chris Mellor, 14 Mar 2016

Systemax bleeds cash, reports $100m net loss for 2015

The cost of exiting its North America reseller biz propelled Systemax’s net losses to nearly $100m in calendar 2015 - but European ops might just be finally showing some signs of recovery. The supplier, in the midst of a turnaround strategy, offloaded the Technology Group reseller biz in December to PCM for $14m but then …
Paul Kunert, 09 Mar 2016
Sorry we're closed

XMA shutters its City pad, will service London from St Albans

XMA is to shutter its London offices because too few staff were based there to justify the relatively expensive lease. The office in the heart of the City, established in September 2012 and initially run by former BT Engage exec Chris Leah, was set up to win over more corporate customers and at one point housed upwards of 20 …
Paul Kunert, 03 Mar 2016

Opinion

Baby looks taken aback/shocked/affronted. Photo by Shutterstock

Kat Hall

Plans for 2 million FTTP connections in next four years 'not enough'
Microsoft CEO Satya Nadella
Stranded_ships

Chris Mellor

Thousands of layoffs announced as spinning rust enters its death spiral

Features

STRASBOURG, JUNE 29, 2016: The seat of the European Parliament. by Marco Aprile for shutterstock. EDITORIAL USE ONLY
Plan b, image via Shutterstock
EU workers, new markets: post-Brexit pressure on May & Co
Tough question, pic via Shutterstock
Honest mistake with your licensing? Audit police look at it on a 'case by case basis'