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Gartner's seers pass judgement on storage industry leaders

Gartner has published a distributed file systems and object storage magic quadrant with the top three suppliers being Dell EMC, followed by IBM and Scality. The research consultancy defines distributed file systems and object storage as "software and hardware solutions that offer object and/or scale-out file technology to …
Chris Mellor, 21 Oct 2016
The British Pound - Sterling currency tumbles post Brexit

Computacenter Q3 numbers lifted by weak British Pound

The weak British pound worked in Computacenter’s favour during its calendar Q3, as the conversion of Euros generated by ops in mainland Europe helped to lift group revenues and offset “softness” in the UK. The London-listed firm reported a two per cent year-on-year rise in turnover to £735m, more than £400m of which was …
Paul Kunert, 21 Oct 2016

Brexit? No impact at all, chuckles reseller juggernaut

The storm clouds Softcat pointed to gathering over the industry in the months prior to the EU referendum didn’t rain on the firm’s parade after all, judging by financial results outlined to the City today. The mid-market reseller said in the spring that business confidence could be dented by political uncertainty, but as it …
Paul Kunert, 19 Oct 2016

Exertis gets claws in Hammer for undisclosed sum

DCC Technology today confirmed its subsidiary, Exertis, has gobbled specialist storage and lesser known server distie Hammer for an undisclosed sum, which should help ease recent top line pressures. Hammer trades with “almost” 1,000 reseller, system integrator and cloud service provider punters, selling infrastructure gear …
Paul Kunert, 14 Oct 2016
Grain silos by Scott Davis

Data-updater CTERA gets IBM reselling approval stamp

IBM is becoming a CTERA reseller to ship enterprise file services integrated with its SoftLayer, Cleversafe-based, object storage, and fully support it. CTERA provides a cloud storage gateway for file sync and share, and data protection, plus a NAS appliance. It has just gained $25m in a funding round; no doubt the VCs were …
Chris Mellor, 13 Oct 2016

Trustmarque CEO Haddow to staff: This week will be my last

Trustmarque boss Scott Haddow has told staff at the Capita-owned enterprise software and managed services-based reseller that this week will be his last at the company. Outsourcing behemoth Capita splashed £57m on the York-HQ’d firm in June, it was integrated into the IT Enterprise Services division run by Craig Rogerson, so …
Paul Kunert, 12 Oct 2016

Rage-making, anxiety-inducing tech distributors: An ode

Sysadmin Blog As vendors don't seem all that interested in selling equipment directly, value-added resellers (VARs), managed service providers (MSPs) and the like must buy our gear from distributors before selling it on to our clients. Oh, not all disties are totally awful. There's always one we can point to and say "I love those guys". …
Trevor Pott, 12 Oct 2016

BlackBerry: You can't just roll up and make one

Interview BlackBerry says it won’t license its brand and security hardened Android “to any Tom Dick and Harry” as it tries to maintain the value of its brand. The BlackBerry senior VP for sales for its Mobility division Alex Thurber - stopping to talk to El Reg as he sailed through London on his honeymoon - also told us BlackBerry had …
Andrew Orlowski, 05 Oct 2016

Sophos to drop Quadsys after Five Avoid Jail

Sophos has finally “discontinued” its relationship with security reseller Quadsys after five of its staffers, three of whom were directors of the company, were sentenced for offences committed under the Computer Misuse Act last Friday. The Quadsys Five were first charged in August 2015, but while some vendors were quick to …
Crown courtroom. Pic: Shutterstock

Quadsys Five walk free after hacking rival company

Five senior staffers at security reseller Quadsys managed to avoid imprisonment today. The Quadsys Five walked free from Oxford Crown Court this afternoon after a sentencing hearing - they had pleaded guilty in July to charges of securing unauthorised access to computer material, contrary to section 1 of the Computer Misuse …

Computacenter's former 'unsung hero' rocks up at Redcentric

Former Computacenter exec Mo Siddiqui has landed at managed services provider Redcentric as chief operating officer, transferring his experience of working with large corporate clients to his new employer. Siddiqui left the services-based reseller in July after almost 20 years on board, latterly as international director. He …
Paul Kunert, 29 Sep 2016
Sheaf of £50 notes poised on the rim of a toilet bowl as toilet is flushed. Collage of two photos sourced from Shutterstock

Market pulls chain on Crapita share price after first ever profit warning

Capita’s share price went into freefall this morning after its first ever profit warning, with troubles at the tech reselling and recruitment services units blamed, as well as costly delays to its Transport for London contract. Turnover grew four per cent in the first half of the year, but Capita confirmed “subsequently, our …
Paul Kunert, 29 Sep 2016
I quit

Fujitsu UK sales director: I'm off

It is all change at the top of Fujitsu’s product business with UK sales director Kevin Matthews quitting after he struggled to get the revenue dial moving in the right direction, sources have told us. Former HP veteran Matthews signed up to lead the vendor’s direct sales and channel organisation in October. He joined amid …
Paul Kunert, 27 Sep 2016

That's cold: This is how our boss told us our jobs are at risk, staffers claim

Shrinking Cisco Gold reseller Intrinsic Technology has put a bunch of staff across various departments at risk of redundancy amid an organisational restructure. Employees at the Merseyside-based company were last week ushered into one of three boardrooms where presentations were played simultaneously to sales, HR & support and …
Paul Kunert, 27 Sep 2016

Dell Tech names regional channel overlords post EMC buy

Dell Technologies has lined up regional execs to run its channel organ following the $60bn buy of EMC, and it’ll be no surprises to some that the team is largely made up of folk that already worked at the Texan tech biz. For Asia Pacific, Dell has installed Ng Tian Being, who was veep of South Asia and Korea; for Latin America …
Paul Kunert, 13 Sep 2016
Rotten apple

HP doorsteps Apple shoppers at the altar of dreams

HP Inc GPC '16 HP Inc has launched a new sales tactic to take on Apple - hijacking worshippers of expensive iThings as soon as they step outside the altar of dreams to compare Macs with its slim and light PCs. Taking to the stage of the Global Partner Conference in Boston, Ron Coughlin, HP president of the Personal Systems division, did what …
Paul Kunert, 13 Sep 2016

Quadsys Five sentencing hearing delayed

The sentencing hearing for the Quadsys Five, who pleaded guilty in July to hacking into a rival security reseller, has been postponed as relevant paperwork remains uncompleted. Oxford Crown Court confirmed the “pre-sentence report” was not yet ready and 29 September is new date the defendants will be put before the beak. “It …
Paul Kunert, 09 Sep 2016

Kaspersky 'terminates' deal with security reseller Quadsys

Kaspersky Lab is the first big vendor to publicly rip up its contract with disgraced security reseller Quadsys in the wake of the hacking scandal that the company’s bosses recently admitted to. On 22 July, Quadsys owner Paul Streeter, MD Paul Cox, director Alistair Barnard, account manager Steve Davis and security consultant …
Paul Kunert, 02 Sep 2016

VMware content to run a small and beautiful cloud, with friendly help

VMWORLD 2016 VMware's own cloud is now profitable and spinning out innovations the rest of VMware can use, according to Ajay Patel, Virtzilla's exec responsible for all product development and operations for vCloud Air. In the early 2010s VMware's cloud ambitions saw it pursue a strategy of a world-girdling bit barn build, albeit colocated …
Simon Sharwood, 01 Sep 2016

Corporates ARE sniffing around Windows 10, says Computacenter

Bulky corporate enterprise punters are starting to fall for the, ahem, charms of Windows 10, Computacenter's chief executive claimed today as he flashed his firm’s calendar first half-year trading figures. Mike Norris, boss of the London-listed services-based reseller, said the pending contract sign-off for managed services …
Paul Kunert, 26 Aug 2016

Biz phones 'n' broadband bods Gamma suffer a network TITSUP

Business broadband comms outfit Gamma is experiencing a service outage. According to monitoring site Down Detector, the problem began this morning just after 8am. One customer told us: "I am a reseller and we are having issues with customer phones also... Still ongoing." Another said: "We have customers reporting one way …
Kat Hall, 25 Aug 2016
Downtime, outage

Blighty's 24-hr Universal Credit outage caused by upgrade glitch

Gremlins that showed up during a planned upgrade to the UK Department of Work and Pensions’ systems brought down online services for more than 24 hours, sources have told The Register. Techies at the services-based reseller SCC, which has a hosting contract with the DWP, began the work yesterday but some unspecified …
Paul Kunert, 12 Aug 2016

The 'quiet man' of Computacenter quits

The CEO at Computacenter is mourning the loss of a long serving director Mo Siddiqui who has split for pastures new. Siddiqui was the international director responsible for recruiting 600 services personnel in the US and setting support centres in Mexico, China and India, has resigned. “He has been the unsung hero for …
Paul Kunert, 03 Aug 2016

Blink and you'll miss the turnaround at Systemax

If a turnaround is happening at Systemax’s European reseller ops (Misco) then someone forgot to give the accountants the right numbers. The Technology Products Group reported sales of $238.2m, down 5.6 per cent year-on-year for calendar Q2, while operating losses widened from $0.8m to $2.2m. CEO Larry Reinhold said the …
Paul Kunert, 03 Aug 2016

RM to resell Apple, Lenovo, HP, Dell to YOUR children

With revenues down and education spending stuck in the doldrums, supplier RM has hit upon a novel idea to expand - reselling low-margin kit from the vendors that helped sink its own hardware production line. The one-time system builder powered down its own manufacturing facility in Oxford in late 2013 after mounting losses, …
Paul Kunert, 01 Aug 2016
I quit

Comparex boss Mike Chambers packs bags and heads for hills

Comparex's veteran UK boss has left the Microsoft enterprise licensing reseller, the business has confirmed to The Channel. Mike Chambers was one of the early employees at the Harrow-on-the-Hill-based organisation, branded PC-WARE when he joined as managing director in 2004. “We can confirm that Mike Chambers has decided to …
Paul Kunert, 29 Jul 2016

HP awarded £1.95m in reseller grey market fraud case

Hewlett Packard Enterprise was this week awarded £1.95m after a UK High Court judge ruled against reseller minnow International Computer Purchasing over allegations it abused special bid pricing. The US giant told us the successful claim against ICP and director Matthew Archer was for “fraud, conspiracy and inducement of …
Paul Kunert, 28 Jul 2016
The big split

Systemax flogs German sub to CANCOM

The break up of Systemax’s European operations may have just started after it brokered a “definitive agreement” to sell the Misco German subsidiary to CANCOM for an undisclosed sum. Under the terms of the deal, staff and customer lists will be transferred to the new owner. The deal is subject to closing conditions and is …
Paul Kunert, 25 Jul 2016
UK pound crashes after Brexit

Lenovo: Our gear will be 10% more pricey from 1 August

Exclusive Lenovo has confirmed the price of its hardware is going to get more expensive in the UK from the start of next month. It is the latest vendor to react to the downward swing in the value of the British pound vs the US dollar. Confirmation of the double digit price hike – seen by us – was sent to channel partners late last week …
Paul Kunert, 25 Jul 2016
Dog jumping, image via Shutterstock

Reasons to be cheerful at Insight: Let's start with bring your dog to work

Forget sales commissions, career progression or job satisfaction, Insight Enterprises has another type of employment glue to ensure staff stick around - and it involves dogs. The reseller’s Ministry of Motivation, perhaps better known as HR, has found "four reasons to work" at the reseller and plastered them on a poster to …
Paul Kunert, 22 Jul 2016
Still from HBO fantasy miniseries "Game of Thrones". Copyright HBO

Hewlett Packard Enterprise: Brexit, weak pound. A price hike is coming

Exclusive Hewlett Packard Enterprise is to bump up the price of its infrastructure gear in Blighty from today, 25 July, blaming the crash in the value of UK sterling currency for the hike. According to sources close to the matter, the cost of servers will go up between six to seven per cent, and storage and legacy networking by circa 10 …
Paul Kunert, 22 Jul 2016

Bosses at UK infosec biz Quadsys confess to hacking rival reseller

Five men working at UK-based IT security reseller Quadsys confessed today to hacking into a rival's database. Owner Paul Streeter, managing director Paul Cox, director Alistair Barnard, account manager Steve Davies and security consultant Jon Townsend appeared before the beak at Oxford Crown Court. All five pleaded guilty to …
Paul Kunert, 21 Jul 2016
Downtime, outage

BT customers hit by broadband outage ... again

BT customers in the UK are once again banging their heads against their keyboards this morning: a power outage has thrown them offline for the second day running. Today the issue is a power outage at Telehouse North in London. An email message from BT Wholesale, with the subject line 'Major Service Interruption' – seen by The …
Kat Hall, 21 Jul 2016

Haters gonna hate, hate, hate: Cisco to tailor SwiftStack for UCS object storage cramming

Cisco has decided to get into object storage with its UCS servers – and has done so with a SwiftStack reseller deal, avoiding object suppliers allied to its server competitors. SwiftStack provides the OpenStack Swift object storage software and has been a Cisco partner for some time. In January, Cisco released a SwiftStack …
Chris Mellor, 14 Jul 2016
Car on Monopoly board. PHOTO BY Kamira, editorial use ONLY VIA SHUTTERSTOCK

Microsoft devolves sales ops powers to the UK

Microsoft has finally admitted its internal systems aren’t up to the job as it devolves control of sales operations from a centralised team in Europe to certain local country teams including the UK. Clare Barclay, GM for small, medium solutions and partners at the vendor, confirmed the shift will take place from “early 2017” …
Paul Kunert, 05 Jul 2016
Jump for joy. Pic: Kate Palana

Intrinsic: We have no CEO. Otherwise everything is tickety-boo

Cisco Gold partner Intrinsic Technology has confirmed it is CEO-less - which Reg readers already knew - but that all is OK, everything is working out as planned. Honestly. As revealed by us this week, the Merseyside-based reseller has burned through four leaders in five years with the latest departure – Mark Bates – having …
Paul Kunert, 23 Jun 2016

Trustmarque has been sold yet again – this time to Capita for £57m

Capita has acquired Microsoft licensing house and managed services biz Trustmarque for £57m in cash – the fourth time the company has changed hands in three years Trustmarque, part of the Liberata Group, was rolled onto the market in February by parent Ardbid Ltd, appointing investment bank William Blair to find a buyer, as we …
Paul Kunert, 21 Jun 2016
Hipster guy plays accordion. Photo by Shutterstock

Let's play: 'IT values or hipster folk band?'

Anyone that thinks Hunger, Heart and Harmony sounds like a Mumford & Sons-type folk band would be wrong: they represent the core values of IT reseller Insight. The three H's make perfect sense to El Reg, they're definitely not meaningless management babble, the kind a four-year-old might unwittingly utter while going through …
Paul Kunert, 10 Jun 2016

SCC blows up tech sevices balloon, fiscal '16 profits swell

‘Thank god for our IT services biz’ might be the general sentiment expressed by top brass at SCC after another year when the shelf life for firms reselling hardware and software got a little shorter. Services might not be coming good for all IT vendors - for that see the gloom at some of the majors - but they accounted for the …
Paul Kunert, 06 Jun 2016

Microsoft's biggest UK reseller flashes fuller figures for '15

Microsoft licensing mountain Trustmarque won’t have done its chances of snaring a new private equity backer any harm by pushing out a decent set of trading figures for calendar year 2015. The York-based reseller, which merged with sister biz TES at the start of last year, reported turnover of £191.9m, up eight per cent on a …
Paul Kunert, 06 Jun 2016
Traffic in Saigon. Pic: "M M"

Midlands tech dynasty SCC bypasses Europe, opens service centre in Vietnam

Services-based reseller SCC has complained a dearth of skilled techies that come at competitive rates in Europe has forced it to look east: a service delivery centre is set to open in Vietnam. Talking to El Chan, SCC chief exec James Rigby said it already has up to 1,000 workers based at a delivery centre in Romania, but “ …
Paul Kunert, 06 Jun 2016
management strategy1

Chess makes another move, picks up Lanway

Chess has consumed Burnley-based infrastructure reseller Lanway for an undisclosed sum. The deal adds roughly £21m of top line revenues to Chess, certifications from HPE, Dell, and NetApp and roughly 100 heads to the the payroll. Typically, Chess tends to buy specific divisions at companies rather than the entire company …
Paul Kunert, 02 Jun 2016
retro cartoon featuring two men fighting against cloud backdrop

Three UK cloudy firms promise CMA they'll be 'fairer' to customers

The Competitions and Markets Authority (CMA) has found cloud storage providers were using contract terms and practices which could have breached consumer protection law – and has secured a “commitment” from three companies to not be naughty. Following the CMA's 218-page consumer law review of the sector (PDF), and “engagement …
management regulation2

Quadsys Five: Judge dismisses abuse of process application

A Crown court judge has dismissed an abuse of process application made by three former directors of reseller Quadsys, who are facing trial over allegations of hacking into a rival’s database to steal customer and pricing info. In August, Thames Valley Police charged five men at the reseller including owner Paul Streeter, MD …
Paul Kunert, 13 May 2016
Man with head in the cloud

VMware hikes NSX price, adds cheaper versions

VMware has taken the scissors to its NSX product's feature list to offer versions that won't set back customers quite as much as the full product, at the same time hiking the price of the top version of the product. Pitched at companies that want to create software defined data centres, NSX slips networking and security into …
Pennies in a jar. Photo via Shutterstock

Long term sick-note abuser Misco not losing nearly as much money

A pinkish hue has yet to return to the cheeks of sickly European reseller Misco but its latest financials indicate the patient is finally out of intensive care - the same cannot be said of its parent. Most of Misco’s vital statistics improved in calendar Q1, all but sales which slipped 5.3 per cent to $258.2m - or were down a …
Paul Kunert, 04 May 2016
An angry man gesticulates at his laptop screen. Photo by Shutterstock

Monster Cloud and an angry customer wanting a refund: A Love Story

A Reg reader has passed on the most beautiful email exchange we've seen this year, between himself and UK backup business Monster Cloud, after the company suddenly bumped up its prices mid-contract. The London-based reseller came under fire from customers earlier this month when customers who had paid £50 for a year's worth of …
Happy business people celebrate. Photo by Shutterstock

There's never been a better time to be a product reseller... if you like pain

Tough times are here again for the on-premise infrastructure providers with Insight Enterprises the latest to report top line slippage. The global reseller filed sales of $1.17bn for calendar Q1, down four per cent year-on-year, as declines in European and Asia Pacific ops wiped out the slight progress made in North America. …
Paul Kunert, 29 Apr 2016
Axellio hardware

X-IO spinning off Axellio line into new biz

Exclusive X-IO Technologies is spinning off its Axellio flash array tech into a separate company as it prepares to stop investing in a market share bun fight with the existing ISE and iglu products. The company has sold in excess of 8,000 ISE flash and flash/disk arrays, and iglu storage data services products, to more than 1,500 …
Chris Mellor, 26 Apr 2016
Stock market image via Shutterstock

The suits in finance are cutting down on tech spend – Computacenter

Some financial services institutions are taking a break from spending cash on tech, London-based supplier giant Computacenter said today as it reported a Q1 trading update. The services-based reseller revealed a four per cent year-on-year dip in UK turnover to £348.6m for the three months ended 31 March. Product sales dropped …
Paul Kunert, 21 Apr 2016


Frank Jennings

What do you do? Use manual typwriters or live in a Scottish croft? Our man advises
A rusty petrol pump at an abandoned gas station. Pic by Silvia B. Jakiello via shutterstock

Trevor Pott

Among other things, Active Directory needs an overhaul
Baby looks taken aback/shocked/affronted. Photo by Shutterstock

Kat Hall

Plans for 2 million FTTP connections in next four years 'not enough'
Microsoft CEO Satya Nadella


League of gentlemen poster - Tubbs and Edward at the local shop. Copyright BBC
One reselling man tells his tale of woe