The Channel logo

News

By | Paul Kunert 27th November 2012 08:28

Capita cans Employee Forum a year after launch

No connection with redundancy programme closing, none at all, say sarcastic staffers

Capita IT Services (CITHS) staffers are scratching their heads after the Employee Forum was disbanded just a year after it was set up.

The council of 70 staffers was formed as part of the Unity programme, set up by former operations director Russ Hewitt who was then shown the door in July just week before CEO Mark Quartermaine exited.

Unity was the management's blueprint to shape CITHS into a £1bn sales organ after turnover flopped. One insider said the programme was designed to create a "more cohesive workforce".

But after bonuses for 2012 were shelved and staff put through the mill over what turned out to be a botched redundancy process, it could be argued there is less of a bond between staff and management.

The Employee Forum was considered to be the default "consulting body for the redundanciea", said one of the CITS lords sources, "that was the only reason it was set up," he claimed.

"At the time (November 2011) Capita described it as a force for good," said the insider.

A Capita spokeswoman, sent a statement to The Channel claiming that CITHs "values the opinions of its employees".

"The business now engages directly with individual teams and functions to gain feedback on projects and initiatives. This is an approach which has received positive feedback from employees".

Sources say that the change internally may signal that redundancies, as CITHS previously indicated, are all but over for the time being.

comment icon Read 4 comments on this article alert Send corrections

Opinion

Chris Mellor

Drives nails forged with Red Hat iron into VCE's coffin
Sleep Cycle iOS app screenshot

Trevor Pott

Forget big-spending globo biz: it's about the consumer... and he's desperate for a nap
Steve Bennet, ex-Symantec CEO

Chris Mellor

Enormo security firm needs to get serious about acquisitions

Features

Windows 8.1 Update  Storeapps Taskbar
Chinese Buffet self-service
Chopping down the phone tree to scrump low-hanging fruit
An original member of the System/360 family announced in 1964, the Model 50 was the most powerful unit in the medium price range.
Big Blue's big $5bn bet adjusted, modified, reduced, back for more
Microsoft CEO Satya Nadella
Redmond needs to discover the mathematics of trust