Ebuyer has been rapped for a "misleading" tablet promotion and ordered not to repeat similar claims of cost savings in future.
The Advertising Standards Agency gave the online IT bazaar a stern ticking off after receiving a complaint about an email sent to customers touting the Storage Options' Scroll Extreme Tablet PC.
More ReadingUK IT supplier placed on ASA naughty step over 'misleading' HDD adHo, ho, HOLY CR*P, ebuyer! Etailer rates staff on returns REJECTEDASA shakes finger sternly at naughty eBuyer over hard drive promoASA keelhauls Ebuyer AGAIN - this time for dodgy disk adASA: Rooney tweet was advert, not written expression of his thoughts
The mailshot was headed "SAVE £120…£179.99", while on the website the promo stated the slate was £178.98 inc vat with a figure of £299.99 crossed out and "Save £120.01" displayed on the page.
The complainant demanded to know whether Ebuyer's ad was misrepresentative or could be substantiated.
The ASA confirmed the reseller had amended the page, and stated: "[Ebuyer] said they had misunderstood the advertising rules and had new staff. Ebuyer said the complainant had raised a valid point."
The complaint was upheld. The watchdog added: "We had not seen evidence that the 'was' price of £299.99 was a genuine previous selling price and that the advertised savings of £120 and £120.01 were therefore genuine. In the absence of such evidence, we concluded that the savings claims were misleading."
"The adverts must not appear again in their current form," the ASA stated. "We told Ebuyer not to make savings claims in future unless they were in a position to demonstrate that they were based on genuine previous selling prices." ®