The Channel logo

News

By | John Oates 25th August 2010 11:03

Dixons done for dumping customer info in skip

Do you want identity theft with that?

Dixons has had its wrist slapped for leaving customer details in a skip outside one of its PC World stores.

To be fair to the world's favourite tech retailer there were only eight completed credit agreements found, but they did contain customers' personal and financial data. The store concerned was in Northamptonshire, and the data was discovered in January.

The Information Commissioner's Office said the information was more than two years old, so had been kept longer than it should have been, and had clearly not been disposed of properly.

John Browett, Dixons Store Group International's chief executive, signed a formal undertaking not to be using other people's skips for data deletion in future, to review data procedures and to train his staff.

Yesterday the ICO got Wolverhampton Hospitals NHS Trust to promise to improve its data handling after it left a CD containing 100 patient records at a bus stop. The CD was not encrypted or password protected. The Trust was unable to explain why the CD had been made, never mind lost. ®

comment icon Read 24 comments on this article alert Send corrections

Opinion

Alexandre Mesguich

Change is order of day as tech giants shift strategy gears
Partnership

Frank Jennings

Confused? No problem, we have 5, no 6, no 7... lots of standards

Chris Mellor

VC sequence could end not with a bang, but a whimper
Sad man stares glumly over boxed contents of desk. Image via shutterstock (Baranq)

Features

money trap conceptual illustration
Big boys snare the unwary with too-good-to-be-true deals
Angus Highland cow
Pet carriers not wanted for whitebox stampede
FBcoldstoragearray
Sorry OpenStack and Open Compute, we're not all Facebook
Gary Kovacs, CEO of AVG. Pic: World Economic Forum
Scammy download sites? Government snooping? Run of the mill for Gary Kovacs