The Channel logo

News

By | Kelly Fiveash 27th May 2009 11:24

Sage reseller goes titsup?

BDE International Ltd hits buffers

Exclusive BDE International Ltd lost its reseller partner status with software giant Sage on 15 May, and told around 100 staff to go home just three days later, The Register has learned.

Amid the turmoil, the company’s non-executive director Bruce Fraser quit BDE International Ltd - which trades as BDE Group - on 16 May, according to records obtained via Companies’ House.

At this stage, it isn’t clear if the firm’s employees will be asked to return to BDE International Ltd’s three UK sites in Worcester, London and Warrington.

Sage has written to around 800 customers recommending two other partners, after the software maker withdrew its financial support for the beleaguered reseller last week.

Sage's general manager for the company's business partner and retail division, Steve Attwell, told us today that the software maker had indeed terminated its contract with BDE International Ltd.

"Sadly I can confirm BDE [International Ltd] is no longer trading as a Sage business partner. We have been aware of their trading difficulties for some time, and we have worked with them to try and support them over an extended period in order to try and avoid disruption to customers using Sage software," said Attwell.

However, Sage was unable to comment on the current fate of BDE International Ltd. "Stuff is still being worked out in terms of exactly what is happening there," said a spokeswoman at the FTSE-100 listed firm.

One anonymous source told El Reg that workers at the three sites were ordered on 18 May to go home, but added there had been “no word on what’s going on” and “no one has been paid their previous month’s wages.”

We spoke briefly with BDE International Ltd's company director John Linney. When asked if he could comment on the fact that around 100 people were told to leave the office last Monday, Linney went silent and hung up the phone.

Meanwhile, Sage has provided a support helpline (0845 1117733) to offer advice to customers about the termination of BDE International Ltd's partner status as a reseller of Sage products.

"We are now working to ensure that all of their customers can enjoy continuity of service and support by helping them to transfer to a new business partner," said Attwell.

He added that several of Sage's biz partners had already provided "contingency plans" to allow customers to "transfer quickly" to a new reseller. ®

comment icon Read 2 comments on this article alert Send corrections

Opinion

Alexandre Mesguich

Change is order of day as tech giants shift strategy gears
Partnership

Frank Jennings

Confused? No problem, we have 5, no 6, no 7... lots of standards

Chris Mellor

VC sequence could end not with a bang, but a whimper
Sad man stares glumly over boxed contents of desk. Image via shutterstock (Baranq)

Features

money trap conceptual illustration
Big boys snare the unwary with too-good-to-be-true deals
Angus Highland cow
Pet carriers not wanted for whitebox stampede
FBcoldstoragearray
Sorry OpenStack and Open Compute, we're not all Facebook
Gary Kovacs, CEO of AVG. Pic: World Economic Forum
Scammy download sites? Government snooping? Run of the mill for Gary Kovacs