The Channel logo

News

By | Austin Modine 28th March 2008 23:11

Best Buy calls copper on unsatisfied shopper

Next time just smile and buy your stuff

A Best Buy store in New Jersey foiled one man's treasonous plot to subvert a troubled US economy by discouraging the purchase of an overpriced headset.

According to a report from The Consumerist, the prominent electronics merchant summoned police on a shopper identified as "Alex" because he shared an unfavorable impression of a Jawbone headset to customer considering the product.

Alex told the man browsing Best Buy's mobile section about his personal dissatisfaction with the quality of the Bluetooth headset and noted the retailer marked up the price by $30 compared to his local Verizon store.

big brother is shopping for youA savvy sales associate reportedly overheard Alex's attempted disruption of commerce and promptly informed the nearest authority figure, store's manager, Tom.

Alex was approached by the manager and asked to leave the store. He steadfastly refused — unaware or even perhaps unconcerned that his words wounded Lady Liberty and the national economy she depends upon.

According to Alex, the manager rebutted his insistence that he did nothing wrong by claiming his requested evacuation was "policy." Tom then walked away and instructed an associate to summon the police.

Startled by the rapidly intensifying predicament, Alex attempted to call Best Buy's customer support phone number. He was put on hold.

Two police officers arrived on the scene, accompanied by four Best Buy security clerks to send the subversive customer on his way. Alex was escorted out before he could reach a customer service rep on his phone.

We salute you, Tom, manager of the East Brunswick Best Buy store. Your gallantry, level-headedness and stalwart leadership is an inspiration. Keep checking those receipts at the door and stay classy. ®

comment icon Read 47 comments on this article alert Send corrections

Opinion

Houses of Parliament in night-time

Andrew Orlowski

Come on everybody, let's upload all our stuff into Government by Cloud
Joe Tucci EMC
frustration_anger_irritation_annoyance pain

Felipe Costa

Pressure to perform for stock market bearing down on disties
Columns of coins in the cloud

Michael Cote

Anything that simple to use has got to be complex to set up

Features

Alistair Darling and Alex Salmond debate Scottish independence
You keep the call centres, Hamish, we'll take the banks
Internet of Things
Everyone loves those Things, just not on each others' terms
No email? No CRM? No Daily Mail iPad edition? You need a plan
Sinofsky's hybrid strategy looks dafter than ever