Seagate's US customers get refund
When is a Gig not a Gig?
Posted in Enterprise, 2nd November 2007 10:11 GMT
Free whitepaper – Straight Talk with Dell: Sending out an SaaS
Any punters who bought a Seagate hard drive in the US between 22 March 2001 and 26 September 2007 could be entitled to a five per cent discount on future Seagate products or free backup software.
The settlement is the result of a US class action suit. The case alleges that Seagate sold drives with seven per cent less storage than customers expected.
The case hinges on the precise definition of a gigabyte. The plaintiff alleges that Seagate sold drives using the digital definition of a gigabyte - so 1 GB = 1 billion bytes. This is misleading, the plaintiffs claim, because "computer operating systems typically report hard drive capacity using a binary definition of GB whereby 1 GB = 1, 073, 741, 824 bytes.
Although Seagate continues to deny all charges, it has agreed to settle the case. So anyone who bought a retail Seagate hard drive in the US can claim a five per cent discount on the price they paid. Seagate has also agreed to change the wording on its packaging to make its definition of a gigabyte clearer to consumers.
If you bought a hard drive before January 2006 you can either get the five per cent cash discount or free backup software. If your purchase was made after that, you can get a free copy of the backup software.
There are full details on the settlement website here.
The Register Agile Data Center Summit
Straight Talk with Dell: Sending out an SaaS
Seven ways to optimize VMware server virtualization
Automating the Acquisition Process with Enterprise Level CRM

Sign up, sign up for The Register IT security newsletter
Microsoft's Windows 7 price gamble - and why it's flawed
Managing Desktop Software for fun and profit
Intel's flash new SSDs hit by bugs