The Channel logo

News

By | Christopher Williams 3rd October 2006 14:23

BT courts SMB IT outsourcing

Avoiding DIY disasters

BT is promising to makes small businesses' IT headaches all better as its Business IT Manager outsourcing service gets a nationwide rollout today.

The service offers hardware and software installation and maintainance options tailored to tiddlers' needs. A package of PCs, a server, and all other necessary hardware costs from £37 per user per month, BT said.

A spokesman for BT ensured us the service was a unique offering, though there must be dozens in the channel who would disagree, and say BT is late to the party.

BT Business MD Bill Murphy said: "The time is right for this, we have a large team of engineers in place ready to solve IT problems for businesses, many of whom are already working with SMEs, and we've had a great response in the areas where we've been piloting the service."

BT has been flogging the support side of Business IT Manager out of 13 of its 75 local offices. It says 20,000 signed up in a year. The challenge now for BT is to ensure continuity and consistency of its support network. We wondered at first if BT had found a novel use for its puzzling dabs.com purchase, but alas not.®

alert Send corrections

Opinion

Alexandre Mesguich

Change is order of day as tech giants shift strategy gears
Partnership

Frank Jennings

Confused? No problem, we have 5, no 6, no 7... lots of standards

Chris Mellor

VC sequence could end not with a bang, but a whimper
Sad man stares glumly over boxed contents of desk. Image via shutterstock (Baranq)

Features

money trap conceptual illustration
Big boys snare the unwary with too-good-to-be-true deals
Angus Highland cow
Pet carriers not wanted for whitebox stampede
FBcoldstoragearray
Sorry OpenStack and Open Compute, we're not all Facebook
Gary Kovacs, CEO of AVG. Pic: World Economic Forum
Scammy download sites? Government snooping? Run of the mill for Gary Kovacs