NI wins 1,000 call centre jobs
A passage from India
Posted in IT Channel, 14th June 2006 09:55 GMT
Free whitepaper – Straight Talk with Dell: Sending out an SaaS
An Indian outsourcing company is to create 1,000 jobs in Northern Ireland over the next two years.
ICICI OneSource, one of India's largest business process outsourcing (BPO) companies, is to create the jobs at two sites in Northern Ireland.
The first is due to be up and running by the end of next month at a site in Belfast and staff are already being recruited. The hunt for a second location is already underway.
ICICI OneSource's decision to expand in Europe comes as a number of companies want to outsource their call centre operations but don't want that work migrated to India.
The firm's chief exec Ananda Mukerji said: "Our Northern Ireland centres will be our first outsourcing operation based in Europe. We have a strong market presence in the UK and we see significant demand for high-end business processing which our Northern Ireland centres will be ideally placed to fulfil."
With its HQ in Mumbai, ICICI OneSource employees more than 8,000 staff and generated revenues of $74m for the year 2004 - 2005. It provides BPO services for firms in the financial services and telecoms industry, among others. ®
Analyst Keynote: The Register Agile Data Center Summit
Enhancing retail operations with unified communications
New storage architectures make SSDs more cost-effective

Sign up, sign up for The Register IT security newsletter
Microsoft's Windows 7 price gamble - and why it's flawed
Managing Desktop Software for fun and profit
Intel's flash new SSDs hit by bugs