The Channel logo


By | Drew Cullen 19th January 2006 13:13

IBM minds the Gap with $1.1bn outsourcing gig

Takes on 400 staffers

IBM has won a ten-year outsourcing contract worth up to $1.1bn with clothes retailer Gap Inc.

The company is taking on 400 employees from Gap who will look after Gap’s mainframe, server, network, helpdesk and deskside support services in North America

It is to consolidate its customer’s IT systems and will roll out wireless networking through Gap’s 2,850-plus retail locations in North America.

In an SEC filing this week, Gap said it expect to improve capabilities while reducing costs. It noted that the deal is non-exclusive and that there are provisions for performance benchmark studies and break clauses. ®

IBM statement

alert Send corrections


Frank Jennings

What do you do? Use manual typwriters or live in a Scottish croft? Our man advises
A rusty petrol pump at an abandoned gas station. Pic by Silvia B. Jakiello via shutterstock

Trevor Pott

Among other things, Active Directory needs an overhaul
Baby looks taken aback/shocked/affronted. Photo by Shutterstock

Kat Hall

Plans for 2 million FTTP connections in next four years 'not enough'
Microsoft CEO Satya Nadella


League of gentlemen poster - Tubbs and Edward at the local shop. Copyright BBC
One reselling man tells his tale of woe