DTI hands Serco £125m IT deal
Lots riding on this one
Posted in IT Channel, 8th November 2005 14:16 GMT
Free whitepaper – Straight Talk with Dell: Sending out an SaaS
Serco has won an IT services deal with the DTI that could be worth as much as £125m over the next nine years.
The services vendor is now responsible for delivering the government's business.gov programme. This will mean working with plenty of government departments, including the DTI, the Treasury, the Cabinet Office and HM Revenue and Customs.
Specifically the deal is to develop and manage the DTI's Businesslink.gov.uk portal, with the aim of making it easier for smaller businesses to work with the government.
The contract will initially run for five years, with four year-by year renewals up for grabs if Serco performs well.
Earlier this year, Serco acquired ITNET, and inherited a number of public sector contracts, one of which (a BPO deal with Hounslow council) it promptly lost. In 2004, ITNET had a contract with the Cabinet Office terminated less than a year into its five year run.
The company certainly has something to prove. John O`Brien, of analyst house Ovum, said that the deal will be a test of Serco's reputation with central government.
"Serco obviously can't afford to make mistakes given the history here. A lot hinges on its ability to deliver a successful service. If it fails, Serco's new-found credibility in central government could all be undone," he said. ®
Free whitepaper – Straight Talk with Dell: Sending out an SaaS
The Register Agile Data Center Summit
New storage architectures make SSDs more cost-effective
Dell PowerEdge R710 solution with VMware ESX vs. Dell PowerEdge 2850 solution

Sign up, sign up for The Register IT security newsletter
Microsoft's Windows 7 price gamble - and why it's flawed
Managing Desktop Software for fun and profit
Intel's flash new SSDs hit by bugs